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Prompt Lab: From Prompting to Productivity
Course 5210
1 DAY COURSE

Course Outline

This lab-based workshop provides a focused deep dive into practical AI prompting techniques designed to streamline time-consuming, repetitive tasks across business user roles. Rather than emphasizing theory, the experience centers on real-world scenarios and job-specific use cases, enabling participants to apply AI immediately to the work that consumes the most effort in their daily workflows.

Learners engage directly with modern AI tools to analyze recurring tasks, design effective prompts, test outcomes, and refine results in guided lab environments. Each activity is grounded in authentic workplace scenarios such as documentation drafting, data summarization, communication workflows, and reporting, ensuring outcomes translate directly to measurable productivity gains.

Prompt Lab: From Prompting to Productivity Benefits

  • Participants will be able to:

    • Use a structured prompt formula for repeatable results.
    • Practically apply Copilot to documents, data and workflows.
    • Build team-based solutions to solve real business problems.
    • Evaluate outputs for accuracy, bias and usefulness.
    • Justify the use of Copilot for making AI-assisted business decisions.

  • Prerequisites

    • Attendees should have a working knowledge of AI tools (ChatGPT, Copilot, Gemini)
    • Labs will be based on the licensed version of Copilot

Gen AI Prompt Lab Outline

Learning Objectives

Module 1:  Introduction and Prompt Framework

  • Best practice prompt formula
  • How to use the formula to create reusable prompts
  • Prompt specificity vs vagueness
  • How to ask clarifying questions
  • Structuring outputs
  • Limitations and troubleshooting

Module 2:  Summarization and Document Intelligence

  • Summarizing long documents
  • Extracting key insights
  • Rewriting for different audiences
  • Comparing documents

Module 3:  Analytical Prompting:

  • Prompting analytically
  • Extract trends from data
  • Pull insights from complex data
  • Turning data into decisions

Module 4. Scheduling, Planning and Workflow Automation

  • Generating plans and timelines
  • Writing emails and coordination notes
  • Prioritizing tasks
  • How we use Copilot as a project assistant

Module 5: Capstone

  • Group Presentations and Discussion
Course Dates
Attendance Method
Note about the Certification Exam

When you register for the course, you will be prompted to choose Y/N to take the exam. Please select yes, as all HHS CISO employees are required to attempt the exam if one is offered for the course. Please be advised, if your course if funded by DIR, the Certification Organization has agreed to provide DIR the pass/fail status of your exam. DIR will only share this information in an aggregated report to state leadership that reflects total exam pass or fails. No individual names of any students will be included in any reports.

DIR requires that you submit the request for your exam voucher within one month of the last day of your course. DIR requires that you take your exam within six months of the last day of your course.

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