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Microsoft 365 Administrator (MS-102)
Course 8678
5 DAY COURSE

Course Outline

This 5-day MS-102 Administrator Essentials Training instructor-led course is designed for Microsoft 365 administrators who manage a Microsoft 365 tenant, including its identities, security, compliance, and supporting technologies. The course provides practical skills for managing users, devices, policies, and core services such as Microsoft Entra ID, Exchange Online, Teams, SharePoint, and Microsoft Purview.

It also helps learners prepare for the Microsoft 365 Certified: Administrator Expert certification.

Microsoft 365 Administrator (MS-102) Benefits

  • In this course, you will learn how to:

    • Gain comprehensive skills to manage Microsoft 365 identities, services, and workloads
    • Learn to implement and manage identity synchronization using Entra Connect
    • Strengthen your security and compliance posture with Microsoft Defender and Purview
    • Master administration of Exchange Online, Teams, and SharePoint Online
    • Prepare for the Microsoft 365 Certified: Administrator Expert certification exam

  • Training Prerequisites

    Before attending this course, students must have:

    • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
    • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
    • A proficient understanding of general IT practices.
    • Working knowledge of PowerShell.
    • Attend MD-102: Microsoft 365 Endpoint Administrator – or equivalent experience and knowledge.

  • Certification Information

    This course can help you prepare for the following Microsoft role-based certification exam — MS-102: Microsoft 365 Administrator.

    Candidates for this exam are Microsoft 365 administrators who deploy and manage Microsoft 365. They perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments.

Microsoft 365 Administrator Training Outline

Learning Objectives

  • Configure your Microsoft 365 tenant
  • Manage your Microsoft 365 tenant
  • Implement identity synchronization
  • Manage identity and access in Microsoft 365
  • Manage your security services in Microsoft Defender XDR
  • Implement threat protection by using Microsoft Defender XDR
  • Explore data governance in Microsoft 365
  • Implement compliance in Microsoft 365
  • Manage compliance in Microsoft 365
Course Dates
Attendance Method
Note about the Certification Exam

When you register for the course, you will be prompted to choose Y/N to take the exam. Please select yes, as all HHS CISO employees are required to attempt the exam if one is offered for the course. Please be advised, if your course if funded by DIR, the Certification Organization has agreed to provide DIR the pass/fail status of your exam. DIR will only share this information in an aggregated report to state leadership that reflects total exam pass or fails. No individual names of any students will be included in any reports.

DIR requires that you submit the request for your exam voucher within one month of the last day of your course. DIR requires that you take your exam within six months of the last day of your course.

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