{"product_id":"managing-microsoft-teams-training-ms-700","title":"Managing Microsoft Teams Training (MS-700)","description":"\u003cdiv\u003e\n\u003cp\u003eThe \u003cstrong\u003eManaging Microsoft Teams Training course\u003c\/strong\u003e is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.\u003c\/p\u003e\r\n\u003cp\u003eIn this course, you will learn about various Teams management tools, security and compliance features for Teams, network requirements for Teams deployment, and different Teams settings and policies for managing collaboration and communication experience in Teams.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eManaging Microsoft Teams Training (MS-700) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLearn what Microsoft Teams is and how the components work together\u003c\/li\u003e\n\u003cli\u003eHow to implement Governance, Security, and Compliance for Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eHow to prepare an organization environment for a Microsoft Teams deployment\u003c\/li\u003e\n\u003cli\u003eHow to deploy and manage teams\u003c\/li\u003e\n\u003cli\u003eHow to manage collaboration and communication experiences in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eTechniques to manage and troubleshoot communication in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBefore attempting MS-700, attendees should have:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA proficient understanding of basic functional experience with Microsoft 365 services.\u003c\/li\u003e\n\u003cli\u003eA proficient understanding of general IT practices, including using PowerShell.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExam Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course can help you prepare for the following Microsoft role-based certification exam — \u003ca href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/certifications\/exams\/ms-700\" title=\"Exam MS-700: Managing Microsoft Teams | Microsoft Learn\" rel=\"nofollow noopener\" target=\"_blank\"\u003eExam MS-700: Managing Microsoft Teams\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eManaging Microsoft Teams Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Explore Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about Microsoft Teams capabilities, including Teams core workloads and integration with other Microsoft services and platforms. Understand the Teams architecture and Teams certified solutions.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe Microsoft Teams core workloads\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft 365 integrates with Teams\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft Power Platform integrates with Teams\u003c\/li\u003e\n\u003cli\u003eExplain the architecture of Microsoft Teams and dependent services\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft Teams interacts with SharePoint, One Drive and Exchange\u003c\/li\u003e\n\u003cli\u003eDescribe Teams certified solutions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Plan and deploy Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to roll out Teams. Understand required licensing and how to deploy Teams clients.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe different Teams admin roles\u003c\/li\u003e\n\u003cli\u003eExplain which management tools are available for Teams\u003c\/li\u003e\n\u003cli\u003ePlan for Teams rollout\u003c\/li\u003e\n\u003cli\u003eUnderstand the importance of a user adoption plan when deploying Teams\u003c\/li\u003e\n\u003cli\u003eIdentify required licensing for Teams\u003c\/li\u003e\n\u003cli\u003eDeploy Teams clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Implement lifecycle management and governance for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, and Teams preview features controls.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you are able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe the lifecycle management for Teams\u003c\/li\u003e\n\u003cli\u003ePlan governance features for Teams\u003c\/li\u003e\n\u003cli\u003eConfigure Microsoft 365 Groups governance features\u003c\/li\u003e\n\u003cli\u003ePlan the Teams policy assignment for different scenarios\u003c\/li\u003e\n\u003cli\u003eCreate and manage policy packages\u003c\/li\u003e\n\u003cli\u003eControl Teams preview features for users\u003c\/li\u003e\n\u003cli\u003eCreate and manage team templates and templates policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Monitor your Microsoft Teams environment\u003c\/h4\u003e\n\u003cp\u003eLearn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Microsoft Entra access reviews, and Microsoft 365 network connectivity dashboard.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAnalyze usage patterns by monitoring Microsoft 365 and Teams usage reports\u003c\/li\u003e\n\u003cli\u003eInterpret Microsoft Adoption Score\u003c\/li\u003e\n\u003cli\u003eManage user access by using Microsoft Entra access reviews\u003c\/li\u003e\n\u003cli\u003eAssess network readiness by using the Microsoft 365 network connectivity dashboard\u003c\/li\u003e\n\u003cli\u003eManage Teams notifications and alerts to monitor Teams capabilities and receive alerts\u003c\/li\u003e\n\u003cli\u003eManage feedback policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Manage access for external users\u003c\/h4\u003e\n\u003cp\u003eLearn about the options to work with external users in Teams and the access controls from different places, including Azure AD, Microsoft 365, Teams, and SharePoint admin centers.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplain external access and guest access.\u003c\/li\u003e\n\u003cli\u003eDescribe how to manage external access and guest access.\u003c\/li\u003e\n\u003cli\u003eManage external collaboration in Microsoft Entra.\u003c\/li\u003e\n\u003cli\u003eManage external collaboration in Microsoft 365.\u003c\/li\u003e\n\u003cli\u003eManage external access in Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eManage guest access in Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eManage file sharing in SharePoint.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Implement security for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different security capabilities for Microsoft Teams, including Conditional Access, multifactor authentication, Safe Attachments, Safe Links, and Defender for Cloud Apps.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure Conditional Access and multifactor authentication for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eConfigure Safe Attachments for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eConfigure Safe Links for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eExamine the Defender for Cloud Apps.\u003c\/li\u003e\n\u003cli\u003eDescribe security reports for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003ePlan and configure enhanced encryption policies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: Implement compliance for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different compliance capabilities for Microsoft Teams, including sensitivity labels, retention policies, DLP policies, communication compliance, and information barrier policy.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe how sensitivity labels work and how to configure them.\u003c\/li\u003e\n\u003cli\u003eDescribe how to create retention policies.\u003c\/li\u003e\n\u003cli\u003eGenerate Data Loss Prevention policies to protect against data leakage.\u003c\/li\u003e\n\u003cli\u003eDeploy communication compliance for reviewing communication.\u003c\/li\u003e\n\u003cli\u003eActivate the scoped directory search in Teams.\u003c\/li\u003e\n\u003cli\u003eDescribe how information barrier policies work and how to create them.\u003c\/li\u003e\n\u003cli\u003eConfigure alert policies for events in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 8: Plan and configure network settings for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplain the network requirements of Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eWork with the Network Planner tool.\u003c\/li\u003e\n\u003cli\u003eUtilize the Network Test Companion.\u003c\/li\u003e\n\u003cli\u003eDescribe the required network ports and protocols.\u003c\/li\u003e\n\u003cli\u003eConfigure reporting labels for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eImplement Quality of Service in your environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 9: Create and manage teams\u003c\/h4\u003e\n\u003cp\u003eLearn about creating teams from various approaches and managing teams' settings and membership. You'll also learn how to archive, restore, and delete a team.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you are able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eCreate new teams\u003c\/li\u003e\n\u003cli\u003eCreate teams from existing resources\u003c\/li\u003e\n\u003cli\u003eCreate an org-wide team\u003c\/li\u003e\n\u003cli\u003eManage team settings\u003c\/li\u003e\n\u003cli\u003eManage users in a team\u003c\/li\u003e\n\u003cli\u003eConfigure dynamic membership for teams\u003c\/li\u003e\n\u003cli\u003eArchive, restore from archive, delete, and restore deleted teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 10: Manage collaboration experiences for chat and channels\u003c\/h4\u003e\n\u003cp\u003eLearn about different controls for collaboration experiences in Microsoft Teams, including managing channel types, creating private channels, messaging policies, and moderation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eManage the creation of private channels\u003c\/li\u003e\n\u003cli\u003eControl the email integration of teams\u003c\/li\u003e\n\u003cli\u003eOrganize the file-sharing functions from the Teams client\u003c\/li\u003e\n\u003cli\u003eCreate and modify messaging policies\u003c\/li\u003e\n\u003cli\u003eUnderstand how to set up channel moderation in Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 11: Manage apps for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users' app bar, and whether users can upload custom apps.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe apps, bots, and connectors in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eExplore admin settings for Teams apps\u003c\/li\u003e\n\u003cli\u003eManage app permission policies\u003c\/li\u003e\n\u003cli\u003eConfigure app setup policies\u003c\/li\u003e\n\u003cli\u003eManage custom app policies and settings\u003c\/li\u003e\n\u003cli\u003ePublish a custom app in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 12: Introduction to Teams meetings and calling\u003c\/h4\u003e\n\u003cp\u003eThis module provides an overview of Microsoft Teams communication and collaboration options: Teams phones, auto attendants, call queues, meeting room devices, and different meetings types. It covers the benefits and limitations of Teams Phone while highlighting the importance of Teams devices in modern workplaces.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUpon completion of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe Teams meetings and events\u003c\/li\u003e\n\u003cli\u003eDescribe Teams Phone\u003c\/li\u003e\n\u003cli\u003eDescribe auto attendants and call queues\u003c\/li\u003e\n\u003cli\u003eDescribe Microsoft Teams Rooms, Teams meeting room devices, and Teams phones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 13: Manage meetings and events experiences\u003c\/h4\u003e\n\u003cp\u003eLearn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand meetings and events in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eSet up conference bridges\u003c\/li\u003e\n\u003cli\u003eManage meeting policies\u003c\/li\u003e\n\u003cli\u003eConfigure meeting settings\u003c\/li\u003e\n\u003cli\u003eManage Live events policies\u003c\/li\u003e\n\u003cli\u003eConfigure Live events settings\u003c\/li\u003e\n\u003cli\u003eExplain Live events in Microsoft 365\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 14: Plan for Microsoft Teams Rooms and Surface Hub\u003c\/h4\u003e\n\u003cp\u003eTeams Meeting Rooms and Surface Hubs are a great way to collaborate with coworkers in and outside your organization. It lets you join scheduled meetings comfortably without logging in to the room device's compute unit. To get started with Microsoft Teams Rooms, you need to understand the differences and potential use cases of the different Teams Room devices, how these devices are technically managed, which licenses are needed and what is essential for a user-friendly physical room installation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUpon completion of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand the main differences between Microsoft Teams Room for Android and Microsoft Teams Rooms for Windows\u003c\/li\u003e\n\u003cli\u003eExplain which accessories, components and peripherals are mandatory\u003c\/li\u003e\n\u003cli\u003eUnderstand the advantages of Surface Hub\u003c\/li\u003e\n\u003cli\u003eUnderstand the difference between the licensing options\u003c\/li\u003e\n\u003cli\u003ePlan and review a physical room layout\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 15: Configure, deploy, and manage Teams devices\u003c\/h4\u003e\n\u003cp\u003eTeams devices provide a familiar experience and are essential for a hybrid workspace. Learn how to provision and manage devices and associated device accounts.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand scenarios for using Teams phones, Teams displays, and Microsoft Teams Rooms with voice services.\u003c\/li\u003e\n\u003cli\u003eDifferentiate between the different options for deployment and management of devices.\u003c\/li\u003e\n\u003cli\u003eDeploy Teams phones and Teams displays.\u003c\/li\u003e\n\u003cli\u003eConfigure Teams Phone for Microsoft Teams Rooms.\u003c\/li\u003e\n\u003cli\u003eManage Teams devices in the Teams admin center and Teams Rooms Pro Management Portal.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 16: Plan for Teams Phone\u003c\/h4\u003e\n\u003cp\u003eLearn about Microsoft Teams Phone and what is needed to make and receive phone calls, and plan for Teams Phone devices, features, and cloud voicemail.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePlan for a basic Teams Phone deployment.\u003c\/li\u003e\n\u003cli\u003ePlan for advanced Teams Phone calling options.\u003c\/li\u003e\n\u003cli\u003ePlan for Teams phones and devices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 17: Configure and deploy Teams Phone\u003c\/h4\u003e\n\u003cp\u003eBefore Microsoft Teams Phone users can make or receive calls and use advanced features, phone numbers must be assigned, and Microsoft Calling plans or Operator Connect must be configured.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure emergency calling addresses\u003c\/li\u003e\n\u003cli\u003eManage Microsoft Calling Plan numbers\u003c\/li\u003e\n\u003cli\u003eSetup and manage Operator Connect and Teams Phone Mobile\u003c\/li\u003e\n\u003cli\u003eUnderstand Teams Phone policies and configuration options\u003c\/li\u003e\n\u003cli\u003eConfigure Audio Conferencing and Communication Credits\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 18: Configure and manage voice users\u003c\/h4\u003e\n\u003cp\u003eOngoing management is required as new employees start or if their needs change. Learn how to manage voice user configuration, including enabling voice services and adjusting voice configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAfter completing this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eEnable users for Teams Phone using Calling Plans and Teams Phone Mobile or Operator Connect if configured for your tenant.\u003c\/li\u003e\n\u003cli\u003eEnable users for Direct Routing.\u003c\/li\u003e\n\u003cli\u003eManage per-user options for Teams Phone.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 19: Configure auto attendants and call queues\u003c\/h4\u003e\n\u003cp\u003eUnderstand how auto attendants and call queues in Microsoft Teams can interact with callers to ensure they connect your agents as quickly as possible. You'll also learn how to set up auto attendants and call queues.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe the differences between auto attendants and call queues.\u003c\/li\u003e\n\u003cli\u003eDesign an auto attendant to gather information from callers.\u003c\/li\u003e\n\u003cli\u003eExplain how to set up auto attendants to implement your plan.\u003c\/li\u003e\n\u003cli\u003eDemonstrate how to plan call queues to manage many callers.\u003c\/li\u003e\n\u003cli\u003eDescribe how to configure call queues to alert agents and route calls.\u003c\/li\u003e\n\u003cli\u003eExplain how to plan licensing for auto attendants and call queues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 20: Troubleshoot audio, video, and client issues\u003c\/h4\u003e\n\u003cp\u003eLearn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe key aspects of Teams troubleshooting\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with call analytics\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with the Call Quality Dashboard\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with the Direct Routing Health Dashboard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"269B46US \/ 2026-09-01T09:00:00 \/ Herndon, VA","offer_id":47534222311643,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"267D20US \/ 2026-07-21T09:00:00 \/ Herndon, VA","offer_id":48216561975515,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"26BB21US \/ 2026-11-17T09:00:00 \/ Herndon, VA","offer_id":48216562008283,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"271B24US \/ 2027-01-26T09:00:00 \/ Herndon, VA","offer_id":48216562041051,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"273B04US \/ 2027-03-30T09:00:00 \/ Herndon, VA","offer_id":48523465228507,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"276B10US \/ 2027-06-01T09:00:00 \/ Herndon, VA","offer_id":48823756718299,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/learningtreeinternational-dirinfosec-hhs.myshopify.com\/products\/managing-microsoft-teams-training-ms-700","provider":"Learning Tree International","version":"1.0","type":"link"}