{"product_id":"management-skills-training","title":"Management Skills Training","description":"\u003cdiv\u003e\n\u003cp\u003eIn this \u003cstrong\u003eManagement Skills Training\u003c\/strong\u003e course, you will learn the fundamental management skills and leadership competencies, including how to: \u003c\/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eMotivate and empower your teammates with passion \u003c\/li\u003e\r\n\u003cli\u003eFacilitate effective communication \u003c\/li\u003e\r\n\u003cli\u003eDelegate tasks clearly \u003c\/li\u003e\r\n\u003cli\u003eDevelop a proactive customer-focused approach  \u003c\/li\u003e\r\n\u003cli\u003eEnhance your leadership abilities through emotional intelligence \u003c\/li\u003e\r\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eManagement Skills Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eApply core management behaviors and techniques to deliver optimal results\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eEnhance leadership ability by developing emotional intelligence\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eCommunicate with, motivate, and empower your team\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eDelegate work to individuals and teams\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eDevelop a management vision for success\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eContinue learning and face new challenges with after-course one-on-one instructor coaching\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eManagement Skills Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Setting the Stage for Great Management\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefine customer success \u003c\/li\u003e\n\u003cli\u003eEstablish a sense of direction based on customer and organizational vision \u003c\/li\u003e\n\u003cli\u003eAdopt a continuous improvement mindset \u003c\/li\u003e\n\u003cli\u003eEmpower people for high performance \u003c\/li\u003e\n\u003cli\u003eIdentify stakeholder needs \u003c\/li\u003e\n\u003cli\u003eMap the stakeholder environment \u003c\/li\u003e\n\u003cli\u003eIdentify mutual and conflicting expectations \u003c\/li\u003e\n\u003cli\u003eEstablish success criteria for your team \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Applying a Model for Management Excellence\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMake the transition from expert to manager \u003c\/li\u003e\n\u003cli\u003eManage people with more experience and skill \u003c\/li\u003e\n\u003cli\u003eDevelop a management role model \u003c\/li\u003e\n\u003cli\u003eAdapt the model to your managerial situation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Managing with Emotional Intelligence (EI)\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDevelop three key interpersonal skills \u003c\/li\u003e\n\u003cli\u003eWork with others by applying integral interpersonal skills \u003c\/li\u003e\n\u003cli\u003eRespond appropriately in important situations \u003c\/li\u003e\n\u003cli\u003eUse emotional intelligence (\u003cabbr title=\"Emotional Intelligence\"\u003eEI\u003c\/abbr\u003e) to lead by example\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Motivating Individuals for Performance\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAvoid the top demotivators \u003c\/li\u003e\n\u003cli\u003eLeverage motivators that work for everyone \u003c\/li\u003e\n\u003cli\u003eMaximize your impact on motivation \u003c\/li\u003e\n\u003cli\u003eMatch motivators to individual expectations \u003c\/li\u003e\n\u003cli\u003eIdentify people's basic needs \u003c\/li\u003e\n\u003cli\u003eRecognize and respond to generational differences \u003c\/li\u003e\n\u003cli\u003eDevelop and apply a motivational strategy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: The Art of Delegation\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate a spirit of partnership \u003c\/li\u003e\n\u003cli\u003eSet common goals for your team  \u003c\/li\u003e\n\u003cli\u003eApply a proven step-by-step process for delegation \u003c\/li\u003e\n\u003cli\u003eDetermine individual strengths \u003c\/li\u003e\n\u003cli\u003eBuild on natural talents \u003c\/li\u003e\n\u003cli\u003eCollaborate effectively for successful outcomes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Achieving Goals Through People\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet group norms for yourself and your team \u003c\/li\u003e\n\u003cli\u003eEstablish shared purpose and mutual accountability \u003c\/li\u003e\n\u003cli\u003eCreate an environment conducive to collaboration \u003c\/li\u003e\n\u003cli\u003eEnhance communication through a three-layer goal clarification model\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: A Proactive Approach to Managing Performance\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEncourage others to achieve their potential \u003c\/li\u003e\n\u003cli\u003eUtilize continuous appraisal 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