{"product_id":"itil®-4-leader-digital-and-it-strategy-training","title":"ITIL® 4 Leader: Digital and IT Strategy Training","description":"\u003cdiv\u003e\u003cp\u003eDigital and IT Strategy Training is the final module to launch from the ITIL 4 certification scheme and completes the \u003cstrong\u003eITIL 4 Strategic Leader\u003c\/strong\u003e designation. This ITIL training adds a new perspective to the ITIL 4 guidance and elevates the discussion around ITIL concepts to an organizational strategy level.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eITIL® 4 Leader: Digital and IT Strategy Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eThe module enables IT and digital leaders to influence and drive strategic business decisions by helping them to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate an appropriate digital strategy aligned with the wider business goals.\u003c\/li\u003e\n\u003cli\u003eUnderstand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes, and even repurposing entire business models.\u003c\/li\u003e\n\u003cli\u003eExplore the use of the ITIL 4 framework to support organizations on their digital transformation journey, addressing service management challenges and utilizing a new technology.\u003c\/li\u003e\n\u003cli\u003eDemonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities.\u003c\/li\u003e\n\u003cli\u003eUnderstand why organizations need to change the way they do business in markets disrupted by digital and information technology and relate this to the concepts of strategy that they will need to master as they make these changes.\u003c\/li\u003e\n\u003cli\u003eRelate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology.\u003c\/li\u003e\n\u003cli\u003eUnderstand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.\u003c\/li\u003e\n\u003cli\u003eUnderstand strategic approaches made possible by digital and information technology to achieve customer\/market relevance and operational excellence.\u003c\/li\u003e\n\u003cli\u003eUnderstand the risks and opportunities of Digital and IT Strategy.\u003c\/li\u003e\n\u003cli\u003eUnderstand the steps and techniques involved in defining and advocating for a Digital and IT Strategy\u003c\/li\u003e\n\u003cli\u003eUnderstand how to implement a Digital and IT Strategy.\u003c\/li\u003e\n\u003cli\u003eContinue learning and face new challenges with after-course one-on-one instructor coaching.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTraining Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo take this ITIL framework module, candidates must hold either:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eITIL 4 Foundation Certification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOR\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eManaging Professional Certificate\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCertification Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe course prepares you for the ITIL 4 Leader: Digital and IT Strategy exam.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eITIL 4 Strategic Leader Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eRelate the ITIL guiding principles to all aspects of Digital and IT Strategy:\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Understand why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy that they will need to master as they make these changes\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the key concepts:\n\u003cul\u003e\n\u003cli\u003eDigital Technology\u003c\/li\u003e\n\u003cli\u003eDigital Business\u003c\/li\u003e\n\u003cli\u003eDigital Organization\u003c\/li\u003e\n\u003cli\u003eDigitalization\u003c\/li\u003e\n\u003cli\u003eDigital Transformation\u003c\/li\u003e\n\u003cli\u003eBusiness Strategy\u003c\/li\u003e\n\u003cli\u003eBusiness Models\u003c\/li\u003e\n\u003cli\u003eDigital and IT Strategy\u003c\/li\u003e\n\u003cli\u003eProduct Management\u003c\/li\u003e\n\u003cli\u003eService Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eExplain the relationship between Digital and IT Strategy and the core components of the ITIL SVS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eExplain environmental analysis in terms of external and internal analysis, covering PESTLE (Political, Economic, Social, Technological, Legal, Environmental) and the Four Dimensions of Service Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eShow how an organization's viability is related to how agile, resilient, lean, continuous, and co-creational it is\u003c\/li\u003e\n\u003cli\u003eKnow how to apply DITS in managing VUCA (Volatile, Uncertain, Complex, and Ambiguous) environments\u003c\/li\u003e\n\u003cli\u003eExplain and compare three levels of digital disruption\u003c\/li\u003e\n\u003cli\u003eShow how an organization's position in a particular market or industry is influenced by a number of factors\u003c\/li\u003e\n\u003cli\u003eUse a digital positioning tool to determine the appropriate position for a digital organization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Understand strategic approaches made possible by digital and information technology to achieve customer \/ market relevance and operational excellence\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eKnow how to apply different approaches to achieve customer\/market relevance\u003c\/li\u003e\n\u003cli\u003eKnow how to achieve operational excellence in the four dimensions of service management\u003c\/li\u003e\n\u003cli\u003eUnderstand the financial aspects of Digital and IT Strategy\u003c\/li\u003e\n\u003cli\u003eApply strategic approaches for digital organizations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Understand the risks and opportunities of Digital and IT Strategy\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eExplain the concept of risk management in the context of a digital organization\u003c\/li\u003e\n\u003cli\u003eIn the context of Digital and IT Strategy, explain how to identify risk and assess risk\u003c\/li\u003e\n\u003cli\u003eExplain the concept of risk posture and show how to determine an acceptable balance between opportunity and risk\u003c\/li\u003e\n\u003cli\u003eExplain the concept of innovation, including its key elements and techniques\u003c\/li\u003e\n\u003cli\u003eDescribe techniques to develop and maintain a culture of innovation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eShow how to use a digital readiness assessment to perform a gap analysis between an organization’s current and desired positions\u003c\/li\u003e\n\u003cli\u003eExplain how to define and communicate a vision and a strategy\u003c\/li\u003e\n\u003cli\u003eKnow how to use business cases to advocate for a Digital and IT Strategy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 8: Understand how to implement a Digital and IT Strategy\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eKnow how to define operating models for digital organizations\u003c\/li\u003e\n\u003cli\u003eExplain the major skills required of leaders in a digital organization\u003c\/li\u003e\n\u003cli\u003eApply different approaches to strategy coordination and implementation\u003c\/li\u003e\n\u003cli\u003eExplain approaches to POM\u003c\/li\u003e\n\u003cli\u003eExplain how to assess the success of a Digital and IT Strategy\u003c\/li\u003e\n\u003cli\u003eExplain the typical activities of a digital transformation program\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning 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