{"product_id":"conflict-management-and-resolution-essentials","title":"Conflict Management and Resolution Essentials","description":"\u003cdiv\u003e\u003cp\u003eWorkplace conflict can lead to damaged relationships and poor productivity, but constructive ways exist to respond to conflict and prevent it from becoming destructive. Through realistic work scenarios provided in this conflict management and resolution training, this course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eConflict Management and Resolution Essentials Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecognize filters, lenses, and mistaken assumptions.\u003c\/li\u003e\n\u003cli\u003eCope with challenging personalities.\u003c\/li\u003e\n\u003cli\u003eOpen the door to resolving conflict without set expectations.\u003c\/li\u003e\n\u003cli\u003eMediate conflict between coworkers.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNo formal prerequisites are required to attend this course.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eConflict Management Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLessons\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eIdentifying conflict situations\u003c\/li\u003e\n\u003cli\u003eDealing with anger\u003c\/li\u003e\n\u003cli\u003eValuing, respecting and acknowledging personal boundaries\u003c\/li\u003e\n\u003cli\u003eClarifying personal boundaries that enable strong relationships\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"266A24US \/ 2026-06-17T09:00:00 \/ Online","offer_id":47250434392283,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"269A27US \/ 2026-09-17T09:00:00 \/ Online","offer_id":47602080317659,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"268C59US \/ 2026-08-13T09:00:00 \/ Online","offer_id":48039759184091,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"26BA15US \/ 2026-11-09T09:00:00 \/ Online","offer_id":48050283446491,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"271A07US \/ 2027-01-07T09:00:00 \/ Online","offer_id":48108806897883,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"272A06US \/ 2027-02-09T09:00:00 \/ Online","offer_id":48233009774811,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"274A02US \/ 2027-04-01T09:00:00 \/ Online","offer_id":48531738919131,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"275A16US \/ 2027-05-17T09:00:00 \/ Online","offer_id":48778588061915,"sku":"US-4972-IL","price":716.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/learningtreeinternational-dirinfosec-hhs.myshopify.com\/products\/conflict-management-and-resolution-essentials","provider":"Learning Tree International","version":"1.0","type":"link"}