{"product_id":"aiops-foundation-aiof-certification","title":"AIOps Foundation (AIOF) Certification","description":"\u003cdiv\u003e\n\u003cp\u003eThe AIOps Foundation (AIOF) Certification course introduces the concepts, principles, and practices of Artificial Intelligence for IT Operations (AIOps). Participants learn how AIOps leverages data, machine learning, and automation to improve operational performance, reduce incident impact, and enable proactive, resilient IT operations. This course provides a practical understanding of AIOps use cases, core technologies, metrics, and implementation considerations. It prepares attendees for the AIOps Foundation (AIOF) certification exam, administered by PeopleCert on behalf of the DevOps Institute.\u003c\/p\u003e\r\n\u003cp\u003eThis course positions learners to successfully complete the AIOps Foundation certification exam.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eAIOps Foundation (AIOF) Certification Benefits\u003c\/h3\u003e\n\u003cul\u003e\u003cli\u003e\n\u003cp\u003e\u003cb\u003eIn this course, you will:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOfficial PeopleCert training materials and AIOps exam included\u003c\/li\u003e\n\u003cli\u003eTake2 exam retake option included\u003c\/li\u003e\n\u003cli\u003eExam-focused coverage of all syllabus learning outcomes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eAudience \u0026amp; Prerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eWho Should Attend: \u003c\/b\u003eIT operations, infrastructure, and service management professionals; Site Reliability Engineers (SREs) and DevOps practitioners; IT leaders and managers responsible for operational performance; Professionals exploring AI-driven operations and automation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePrerequisites:\u003c\/b\u003e There are no formal prerequisites for the course or exam.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eRecommended Knowledge:\u003c\/b\u003e Familiarity with IT operations, DevOps, or service management concepts is recommended.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eCertification \u0026amp; Exam Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003e\n\u003cb\u003eExam Name:\u003c\/b\u003e AIOps Foundation (AIOF)\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eDuration:\u003c\/b\u003e 60 minutes\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eQuestions:\u003c\/b\u003e 40\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePass Mark:\u003c\/b\u003e 26\/40 (65%)\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eFormat:\u003c\/b\u003e Multiple choice, open book\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eExam Delivery:\u003c\/b\u003e Online via PeopleCert web proctoring\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eWhat to Expect\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eExam Prep Course\u003c\/b\u003e: This course is designed to help you prepare for both the foundation and practitioner certification exams. You can expect coverage of all exam learning objectives, with a focus on understanding key concepts, terminology, and how they’re assessed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eContent Volume\u003c\/b\u003e: Certification courses cover a large amount of material in a short time. Instructors prioritize content tied to exam objectives. Supplementary topics will be addressed as time allows.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eClass Pace\u003c\/b\u003e: Certification courses are fast-paced and adhere to a strict schedule, ensuring all exam objectives are covered. While discussions and examples are included, the focus remains on certification readiness.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eOutside of Class Study Time:\u003c\/b\u003e Plan for self-study outside of class, especially if the concepts are new to you. Passing the exam is not guaranteed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eAIOps Foundation Certification Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eRequired Pre-Course Preparation\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eReview all pre-course communication from Learning Tree before class to understand how to access all your course materials.\u003c\/li\u003e\n\u003cli\u003eEnsure you have access to your My Learning Tree portals before the start of class. Reach out to Learning Tree customer service if you are having trouble.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 1: Establish the AIOps Foundation\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eTrace the history and predecessors of AIOps\u003c\/li\u003e\n\u003cli\u003eDefine AIOps and distinguish it from IT operations analytics\u003c\/li\u003e\n\u003cli\u003eUnderstand core technologies and concepts\u003c\/li\u003e\n\u003cli\u003eExplore the stages of an AIOps system\u003c\/li\u003e\n\u003cli\u003eIdentify overlapping practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 2: AIOps Transforms the Organization\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand the drivers for AIOps adoption\u003c\/li\u003e\n\u003cli\u003eBridge AIOps and DevOps\u003c\/li\u003e\n\u003cli\u003eSupport Site Reliability Engineering with AIOps\u003c\/li\u003e\n\u003cli\u003eIntegrate AIOps with security practices\u003c\/li\u003e\n\u003cli\u003eAddress data, telemetry, and system complexity\u003c\/li\u003e\n\u003cli\u003eUnderstand a new paradigm for system state awareness\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 3: Master Core Technologies – Data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand big data fundamentals and the five V’s\u003c\/li\u003e\n\u003cli\u003eExamine characteristics of operational data\u003c\/li\u003e\n\u003cli\u003eIdentify AIOps data sources and data types\u003c\/li\u003e\n\u003cli\u003eNavigate diverse and complex data environments\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 4: Leverage Core Technologies – Machine Learning (ML)\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand AI and machine learning fundamentals\u003c\/li\u003e\n\u003cli\u003eCompare supervised and unsupervised learning\u003c\/li\u003e\n\u003cli\u003eDistinguish machine learning from analytics\u003c\/li\u003e\n\u003cli\u003eUnderstand model training and lifecycle concepts\u003c\/li\u003e\n\u003cli\u003eExplore the role of AIOps in the future of AI\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 5: AIOps and Operational Metrics\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand operational performance metrics\u003c\/li\u003e\n\u003cli\u003eTrack key metrics across systems and services\u003c\/li\u003e\n\u003cli\u003eDefine objectives, indicators, and agreements\u003c\/li\u003e\n\u003cli\u003eMeasure incident-related metrics (MTTD, MTBF, MTTA, MTTR)\u003c\/li\u003e\n\u003cli\u003eSupport service level objectives and agreements\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 6: AIOps Use Cases and Shifting the Organizational Mindset\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eShift from reactive to proactive operations\u003c\/li\u003e\n\u003cli\u003eUnderstand deterministic vs. probabilistic approaches\u003c\/li\u003e\n\u003cli\u003eExplore common AIOps use cases\u003c\/li\u003e\n\u003cli\u003eAssess the organizational impact of AIOps adoption\u003c\/li\u003e\n\u003cli\u003eUnderstand emerging trends and future direction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 7: Evaluating the Impact of AIOps\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eEvaluate AIOps impact using operational metrics\u003c\/li\u003e\n\u003cli\u003eAlign AIOps with DevOps and SRE practices\u003c\/li\u003e\n\u003cli\u003eImprove AI accuracy and system visibility\u003c\/li\u003e\n\u003cli\u003eMeasure outcomes using incident and DORA metrics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 8: Implementing AIOps in the Organization\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eIdentify and mitigate common implementation challenges\u003c\/li\u003e\n\u003cli\u003eAddress ethics, bias, and governance in machine learning\u003c\/li\u003e\n\u003cli\u003ePlan for AIOps adoption and rollout\u003c\/li\u003e\n\u003cli\u003eEnsure data quality and process readiness\u003c\/li\u003e\n\u003cli\u003eAddress privacy, regulation, and compliance considerations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"267B49US \/ 2026-07-06T09:00:00 \/ Online","offer_id":47534210220251,"sku":"US-3697-IL","price":2195.0,"currency_code":"USD","in_stock":true},{"title":"269A99US \/ 2026-09-28T09:00:00 \/ Herndon, VA","offer_id":47634346279131,"sku":"US-3697-IL","price":2195.0,"currency_code":"USD","in_stock":true},{"title":"268C94US \/ 2026-08-24T09:00:00 \/ Herndon, VA","offer_id":48216585535707,"sku":"US-3697-IL","price":2195.0,"currency_code":"USD","in_stock":true},{"title":"26BC18US \/ 2026-11-09T09:00:00 \/ Herndon, 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