{"title":"Microsoft 365","description":null,"products":[{"product_id":"microsoft-excel-training-course","title":"Microsoft Excel Training Course","description":"\u003cdiv\u003e\u003cp\u003eIntroduction to \u003cstrong\u003eMicrosoft Excel training\u003c\/strong\u003e empowers participants with key skills to create and edit worksheets, implement formulas and functions, and sort and filter detailed data with tables and slicers. Visualize the numbers in a consumable and professional format analyzing data with charting, conditional formatting, sparklines, and pivot tables.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eMicrosoft Excel Training Course Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Microsoft Excel training, you will learn to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEfficiently navigate and manipulate worksheets and workbooks.\u003c\/li\u003e\n\u003cli\u003eImplement an income and expense statement with formulas, functions, and names.\u003c\/li\u003e\n\u003cli\u003eDesign a reusable data entry template that protects formulas.\u003c\/li\u003e\n\u003cli\u003eImplement conditional formatting to analyze sales information.\u003c\/li\u003e\n\u003cli\u003eConnect, prepare, and validate data employing editing tools, formulas, and Flash Fill.\u003c\/li\u003e\n\u003cli\u003eIdentify, sort, and select detailed data with tables and slicers.\u003c\/li\u003e\n\u003cli\u003ePresent and analyze data with conditional formatting, charting, sparklines, and printing parameters.\u003c\/li\u003e\n\u003cli\u003eConstruct IF functions that make decisions - present results visually.\u003c\/li\u003e\n\u003cli\u003eCombine data with 3-D formulas.\u003c\/li\u003e\n\u003cli\u003eAnalyze summary data with PivotTables and implement a quick dashboard.\u003c\/li\u003e\n\u003cli\u003eLeverage continued support with after-course one-on-one instructor coaching and computing sandbox.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNone.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eMicrosoft Excel Training Exam Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLearning Tree end-of-course exam included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eMicrosoft Excel Training Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Introduction to Microsoft Excel\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eWorking with cell ranges—navigating and selecting cells with the mouse and keyboard \u003c\/li\u003e\n\u003cli\u003eEntering and editing data and employing AutoFill to enter data \u003c\/li\u003e\n\u003cli\u003eInserting and deleting rows, columns, or cells. \u003c\/li\u003e\n\u003cli\u003eAdjusting column width and row height \u003c\/li\u003e\n\u003cli\u003eManipulating data with cut, copy, paste, with the clipboard, or dragging the mouse \u003c\/li\u003e\n\u003cli\u003eLeveraging multiple worksheets \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Formulas and Functions\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eWriting simple formulas \u003c\/li\u003e\n\u003cli\u003eExploring audit tools to examine and evaluate formulas \u003c\/li\u003e\n\u003cli\u003eReferencing cells in formulas using relative and absolute references \u003c\/li\u003e\n\u003cli\u003eConfiguring cells for the number format and alignment \u003c\/li\u003e\n\u003cli\u003eConstructing common functions with the aid of the function wizard and the Formula tab \u003c\/li\u003e\n\u003cli\u003eImplementing names in formulas and functions \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Worksheet Formatting and Presentation\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eSetting up initial cell formatting \u003c\/li\u003e\n\u003cli\u003eDrawing attention to data with formatting \u003c\/li\u003e\n\u003cli\u003eWorking with templates - Protecting cell ranges and worksheets \u003c\/li\u003e\n\u003cli\u003eAnalyzing data with conditional formatting \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Getting Data In and Out\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eImporting data into Excel from various sources: text, web, Microsoft Access, SQL (Structured Query Language) Server \u003c\/li\u003e\n\u003cli\u003eTransforming data with global replace and data tools \u003c\/li\u003e\n\u003cli\u003eTEXT and DATE functions \u003c\/li\u003e\n\u003cli\u003e2013 Flash Fill assistant \u003c\/li\u003e\n\u003cli\u003eSetting WISE (Written, Integrated, Synergistic, and Expansive) goals \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Sorting, Selecting and Subtotaling data\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eSubtotaling a Filtered list with the subtotal command \u003c\/li\u003e\n\u003cli\u003eImplementing Tables and Table Formulas \u003c\/li\u003e\n\u003cli\u003eSubtotaling a table with the Total Row \u003c\/li\u003e\n\u003cli\u003eFiltering Tables with Slicers \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Present Data Visually\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eLeveraging charts to create a visual presentation \u003c\/li\u003e\n\u003cli\u003eCreating charts using wizards \u003c\/li\u003e\n\u003cli\u003eAdjusting chart settings, including titles, labels, and chart types \u003c\/li\u003e\n\u003cli\u003eWorking with Views of the spreadsheet \u003c\/li\u003e\n\u003cli\u003eSetting up your workbook for printing \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: Introducing Advanced Features\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eImplementing dates \u003c\/li\u003e\n\u003cli\u003eSummarizing data from other worksheets with 3-D formulas \u003c\/li\u003e\n\u003cli\u003eDesigning IF functions and conditional formatting \u003c\/li\u003e\n\u003cli\u003eAnalyzing summary data with Pivot tables and slicers \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"266A97US \/ 2026-06-10T09:00:00 \/ Online","offer_id":47534172438747,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"267D38US \/ 2026-07-08T09:00:00 \/ Austin","offer_id":48216535630043,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"268A75CN \/ 2026-08-19T09:00:00 \/ Ottawa","offer_id":48216535662811,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"269C55US \/ 2026-09-23T09:00:00 \/ New York","offer_id":48216535695579,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"26AB50US \/ 2026-10-28T09:00:00 \/ Herndon, VA","offer_id":48216535728347,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"26BB94US \/ 2026-11-23T09:00:00 \/ Austin","offer_id":48216535761115,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"271A21CN \/ 2027-01-06T09:00:00 \/ Ottawa","offer_id":48216535793883,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"272B25US \/ 2027-02-24T09:00:00 \/ New York","offer_id":48294634717403,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"273B50US \/ 2027-03-23T09:00:00 \/ Herndon, VA","offer_id":48500532478171,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"274B44US \/ 2027-04-21T09:00:00 \/ Austin","offer_id":48619725291739,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"276A21CN \/ 2027-06-02T09:00:00 \/ Ottawa","offer_id":48825880248539,"sku":"US-1361-IL","price":2228.0,"currency_code":"USD","in_stock":true}]},{"product_id":"designing-data-models-in-excel-for-power-bi-reports-training","title":"Designing Data Models in Excel for Power BI Reports Training","description":"\u003cdiv\u003e\n\u003cp\u003eThis course focuses on \u003cstrong\u003edesigning \u003cabbr title=\"Business Intelligence\"\u003eBI\u003c\/abbr\u003e Data Models\u003c\/strong\u003e to display in either an interactive Power BI report or an interactive Excel dashboard. 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dashboards\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eLeverage continued support with after-course one-on-one instructor coaching and computing sandbox\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eData Models in Excel for Power BI Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eImportant course information\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003ePrerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExperience with Excel at the level of:\n\u003cul\u003e\n\u003cli\u003eExcel Data Analysis Course • Course 195\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eThis course is applicable to all versions of Excel, from Excel 2010 to Excel 2021\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Identifying the Role of Power Pivot in Business Intelligence (BI)\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eIntroducing the Business Intelligence Tools\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExploring the Microsoft Business Intelligence tools\u003c\/li\u003e\n\u003cli\u003eDefining the requirements for a collaborative solution\u003c\/li\u003e\n\u003cli\u003eIdentifying the steps to create a Power BI dashboard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eFamiliarization with Power Pivot \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNavigating the Power Pivot interface\u003c\/li\u003e\n\u003cli\u003eExtracting information from data with Power Pivot\u003c\/li\u003e\n\u003cli\u003eUncovering data interpretation issues\u003c\/li\u003e\n\u003cli\u003eCreating a simple dashboard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Building the Data Model with Power Pivot\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eDefining a consolidated view of data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGenerating a data mashup from structured and unstructured data sources into a data model\u003c\/li\u003e\n\u003cli\u003eDeriving relationships from data sources with the Relationships tool and the Diagram View\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eDenormalizing data to simplify usage within other BI reporting tools\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSimplifying the data model\u003c\/li\u003e\n\u003cli\u003eAcquiring data from related tables\u003c\/li\u003e\n\u003cli\u003eConsolidating information with calculated columns\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eQuerying SQL Server data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDesigning queries to import data from \u003cabbr title=\"Structured Query Language\"\u003eSQL\u003c\/abbr\u003e Server\u003c\/li\u003e\n\u003cli\u003eRelating tables with outer joins\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eFixing common data issues with Power Query\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExtracting, Transforming, and Loading (\u003cabbr title=\"Extracting, Transforming, and Loading\"\u003eETL\u003c\/abbr\u003e) data\u003c\/li\u003e\n\u003cli\u003eConverting data formats with Power Query steps\u003c\/li\u003e\n\u003cli\u003eParsing columns to aid analysis\u003c\/li\u003e\n\u003cli\u003eRemoving duplicates from a data set\u003c\/li\u003e\n\u003cli\u003eConstructing a single data set from multiple sources with the same field headings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Shaping Data with Power Query\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eFamiliarization with Power Query\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNavigating the Power Query interface\u003c\/li\u003e\n\u003cli\u003eExtracting, Transforming, and Loading (ETL) data\u003c\/li\u003e\n\u003cli\u003eConverting data formats with Power Query steps\u003c\/li\u003e\n\u003cli\u003eParsing columns to aid analysis\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eCombining Data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMerging tables of data\u003c\/li\u003e\n\u003cli\u003eConstructing a single data set from multiple sources with the same field headings\u003c\/li\u003e\n\u003cli\u003eDevelop an automated solution to combining data\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eFiltering Data with Parameters\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeveloping queries\u003c\/li\u003e\n\u003cli\u003eRemoving duplicates from a data set\u003c\/li\u003e\n\u003cli\u003eDefining Excel tables as parameters for a Power Query\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Manipulating and Analyzing Data with the Data Analysis eXpressions (DAX) Language\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eDefining measures for business performance\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDistinguishing the role of measures\u003c\/li\u003e\n\u003cli\u003eTranslating key business concepts into measures\u003c\/li\u003e\n\u003cli\u003eProviding context for measures within a PivotTable\u003c\/li\u003e\n\u003cli\u003eDetermining between implicit and explicit measures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eImplementing DAX functions in Power Pivot\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExpressing information with measures\u003c\/li\u003e\n\u003cli\u003eExposing hidden information from data\u003c\/li\u003e\n\u003cli\u003eTroubleshooting and debugging DAX calculations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eExploiting data analytics with aggregation\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eQuantifying and mining information with DAX functions\u003c\/li\u003e\n\u003cli\u003eSummarizing and aggregating data from other tables 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for Microsoft 365 administrators who manage a Microsoft 365 tenant, including its identities, security, compliance, and supporting technologies. The course provides practical skills for managing users, devices, policies, and core services such as Microsoft Entra ID, Exchange Online, Teams, SharePoint, and Microsoft Purview. \u003c\/p\u003e\r\n\u003cp\u003eIt also helps learners prepare for the \u003ca href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/m365-administrator-expert\/\"\u003e\u003cb\u003eMicrosoft 365 Certified: Administrator Expert\u003c\/b\u003e certification\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eMicrosoft 365 Administrator (MS-102) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eIn this course, you will learn how to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eGain comprehensive skills to manage Microsoft 365 identities, services, and workloads\u003c\/li\u003e\n\u003cli\u003eLearn to implement and manage identity synchronization using Entra Connect\u003c\/li\u003e\n\u003cli\u003eStrengthen your security and compliance posture with Microsoft Defender and Purview\u003c\/li\u003e\n\u003cli\u003eMaster administration of Exchange Online, Teams, and SharePoint Online\u003c\/li\u003e\n\u003cli\u003ePrepare for the \u003ca href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/m365-administrator-expert\/\"\u003e\u003cb\u003eMicrosoft 365 Certified: Administrator Expert\u003c\/b\u003e\u003c\/a\u003e certification exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eTraining Prerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eBefore attending this course, students must have:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCompleted a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.\u003c\/li\u003e\n\u003cli\u003eA proficient understanding of DNS and basic functional experience with Microsoft 365 services.\u003c\/li\u003e\n\u003cli\u003eA proficient understanding of general IT practices.\u003c\/li\u003e\n\u003cli\u003eWorking knowledge of PowerShell.\u003c\/li\u003e\n\u003cli\u003eAttend MD-102: Microsoft 365 Endpoint Administrator – or equivalent experience and knowledge.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eCertification Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eThis course can help you prepare for the following Microsoft role-based certification exam — \u003ca href=\"https:\/\/learn.microsoft.com\/en-us\/certifications\/exams\/ms-102\/\" title=\"Exam MS-102 | Microsoft Learn\" rel=\"nofollow noopener\" target=\"_blank\"\u003eMS-102: Microsoft 365 Administrator\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eCandidates for this exam are Microsoft 365 administrators who deploy and manage Microsoft 365. They perform Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eMicrosoft 365 Administrator Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure your Microsoft 365 tenant\u003c\/li\u003e\n\u003cli\u003eManage your Microsoft 365 tenant\u003c\/li\u003e\n\u003cli\u003eImplement identity synchronization\u003c\/li\u003e\n\u003cli\u003eManage identity and access in Microsoft 365\u003c\/li\u003e\n\u003cli\u003eManage your security services in Microsoft Defender XDR\u003c\/li\u003e\n\u003cli\u003eImplement threat protection by using Microsoft Defender XDR\u003c\/li\u003e\n\u003cli\u003eExplore data governance in Microsoft 365\u003c\/li\u003e\n\u003cli\u003eImplement compliance in Microsoft 365\u003c\/li\u003e\n\u003cli\u003eManage compliance in Microsoft 365\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"267A10CN \/ 2026-07-27T09:00:00 \/ Online","offer_id":47534206615771,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"268A31US \/ 2026-08-31T09:00:00 \/ Herndon, VA","offer_id":47534206648539,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"266D52US \/ 2026-06-22T09:00:00 \/ Herndon, VA","offer_id":48216567415003,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"269C54US \/ 2026-09-21T09:00:00 \/ New York","offer_id":48216567447771,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"26BB91US \/ 2026-11-02T09:00:00 \/ Austin","offer_id":48216567480539,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"26CA10CN \/ 2026-12-14T09:00:00 \/ Ottawa","offer_id":48216567513307,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"271B70US \/ 2027-01-04T09:00:00 \/ Herndon, VA","offer_id":48216567546075,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"272B23US \/ 2027-02-22T09:00:00 \/ New York","offer_id":48291027058907,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"274B37US \/ 2027-04-05T09:00:00 \/ Austin","offer_id":48556119752923,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"275A09CN \/ 2027-05-10T09:00:00 \/ Ottawa","offer_id":48758136602843,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"269D49US \/ 2026-09-14T09:00:00 \/ Online","offer_id":48837148508379,"sku":"US-8678-IL","price":2680.0,"currency_code":"USD","in_stock":true}]},{"product_id":"empower-your-workforce-with-copilot-for-microsoft-365-use-cases-ms-4004","title":"Empower Your Workforce with Microsoft 365 Copilot Use Cases (MS-4004)","description":"\u003cdiv\u003e\u003cp\u003eThis hands-on course helps business users apply Microsoft 365 Copilot to real, day-to-day work scenarios. Through guided exercises, participants explore ten role-based use cases and learn how to use Copilot across Microsoft 365 apps—such as Word, Excel, PowerPoint, Outlook, Teams, and Loop—to improve productivity, decision-making, and communication.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eEmpower Your Workforce with Microsoft 365 Copilot Use Cases (MS-4004) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this course, participants will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eApply Microsoft 365 Copilot to perform tasks and solve problems across various business roles, including sales, finance, IT, and HR.\u003c\/li\u003e\n\u003cli\u003eUse Copilot within Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams to enhance productivity and streamline workflows.\u003c\/li\u003e\n\u003cli\u003eAnalyze data, generate reports, create presentations, and develop strategic plans with the assistance of Copilot.\u003c\/li\u003e\n\u003cli\u003eBuild and refine custom Copilot agents to address specific business needs, such as creating self-service tools and automating information retrieval.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eTarget Audience\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness users\u003c\/li\u003e\n\u003cli\u003eBusiness analysts\u003c\/li\u003e\n\u003cli\u003eFunctional consultants\u003c\/li\u003e\n\u003cli\u003eStudents and professionals adopting Microsoft 365 Copilot\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003ePrerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBasic experience with Microsoft 365 apps\u003c\/li\u003e\n\u003cli\u003eBasic understanding of how Microsoft 365 Copilot works\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eEmpower Your Workforce with Microsoft 365 Copilot Use Cases (MS-4004) Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e1. Executives Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eSynthesize insights from Teams conversations\u003c\/li\u003e\n\u003cli\u003eCreate executive summaries and briefings\u003c\/li\u003e\n\u003cli\u003eAnalyze budgets and forecasts in Excel\u003c\/li\u003e\n\u003cli\u003eBuild and use Copilot agents for executive insights\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e2. Sales Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConduct market and competitor research\u003c\/li\u003e\n\u003cli\u003eGenerate sales proposals and RFP responses\u003c\/li\u003e\n\u003cli\u003ePersonalize outreach with Outlook and Word\u003c\/li\u003e\n\u003cli\u003eBuild and refine RFP response agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e3. IT Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePlan IT projects using Copilot Chat and Whiteboard\u003c\/li\u003e\n\u003cli\u003eIdentify risks and create executive presentations\u003c\/li\u003e\n\u003cli\u003eCommunicate upcoming Microsoft 365 features\u003c\/li\u003e\n\u003cli\u003eCollect and analyze feedback with Copilot agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e4. Marketing Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eCreate market research and analysis agents\u003c\/li\u003e\n\u003cli\u003eGenerate campaign strategies and creative ideas\u003c\/li\u003e\n\u003cli\u003eAnalyze marketing data in Excel\u003c\/li\u003e\n\u003cli\u003eDraft promotional content with writing agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e5. Finance Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAnalyze costs, budgets, and What-If scenarios\u003c\/li\u003e\n\u003cli\u003eSummarize meetings and acquisition insights\u003c\/li\u003e\n\u003cli\u003eReview vendor contracts\u003c\/li\u003e\n\u003cli\u003eCreate executive-ready financial presentations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e6. HR Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAnalyze manager and workforce metrics\u003c\/li\u003e\n\u003cli\u003eGenerate HR summary reports\u003c\/li\u003e\n\u003cli\u003eCommunicate insights to leadership\u003c\/li\u003e\n\u003cli\u003eBuild HR self-service agents for employees\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e7. Operations Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eBrainstorm and plan operational initiatives\u003c\/li\u003e\n\u003cli\u003eTrack facility expansion projects\u003c\/li\u003e\n\u003cli\u003eCreate operational FAQ and support agents\u003c\/li\u003e\n\u003cli\u003eCommunicate safety and process updates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e8. Communications Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDevelop strategic communication plans\u003c\/li\u003e\n\u003cli\u003eAnalyze engagement and communication metrics\u003c\/li\u003e\n\u003cli\u003ePrepare executive and employee messaging\u003c\/li\u003e\n\u003cli\u003eCreate internal FAQ and support agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e9. Customer Service Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eMap customer support journeys\u003c\/li\u003e\n\u003cli\u003ePrepare for customer interactions\u003c\/li\u003e\n\u003cli\u003eAnalyze support data and trends\u003c\/li\u003e\n\u003cli\u003eCreate troubleshooting guides and response templates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003e10. Legal Use Case\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePrepare regulatory and audit responses\u003c\/li\u003e\n\u003cli\u003eSummarize contracts and legal documents\u003c\/li\u003e\n\u003cli\u003eVisualize compliance and risk data\u003c\/li\u003e\n\u003cli\u003eCreate legal and regulatory support agents\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"268A48US \/ 2026-08-04T09:00:00 \/ Online","offer_id":47534209663195,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"267A70CN \/ 2026-07-02T09:00:00 \/ Online","offer_id":48216571052251,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"269C58US \/ 2026-09-21T09:00:00 \/ Online","offer_id":48216571085019,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"26AB55US \/ 2026-10-23T09:00:00 \/ Online","offer_id":48216571150555,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"26BA15CN \/ 2026-11-09T09:00:00 \/ Online","offer_id":48216571183323,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"271B86US \/ 2027-01-07T09:00:00 \/ Online","offer_id":48216571248859,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"272B29US \/ 2027-02-16T09:00:00 \/ Online","offer_id":48266087923931,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"273B53US \/ 2027-03-16T09:00:00 \/ Online","offer_id":48377303171291,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"274A11CN \/ 2027-04-12T09:00:00 \/ Online","offer_id":48586425336027,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"276B64US \/ 2027-06-01T09:00:00 \/ Online","offer_id":48823752949979,"sku":"US-8689-IL","price":716.0,"currency_code":"USD","in_stock":true}]},{"product_id":"microsoft-purview-essentials-securing-data-in-microsoft-365-sc-5003","title":"Microsoft Purview Essentials: Securing Data in Microsoft 365 (SC-5003)","description":"\u003cdiv\u003e\u003cp\u003eGain the skills to use Microsoft Purview to improve your data security in Microsoft 365. In this training, you learn how to create sensitive information types, create sensitivity labels, and use auto-labeling policies based on these labels. You also learn how to set up DLP (Data Loss Prevention) policies to safeguard your organization's data.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eMicrosoft Purview Essentials: Securing Data in Microsoft 365 (SC-5003) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eIn this course, you will learn how to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGain comprehensive knowledge of sensitive information types and their role in information protection strategies.\u003c\/li\u003e\n\u003cli\u003eLearn practical skills for creating and managing custom sensitive information types to suit organizational needs.\u003c\/li\u003e\n\u003cli\u003eUnderstand how to classify and protect sensitive data throughout your organization using Microsoft Purview sensitivity labels.\u003c\/li\u003e\n\u003cli\u003eAcquire expertise in configuring encryption, implementing auto-labeling policies, and monitoring sensitivity labels effectively.\u003c\/li\u003e\n\u003cli\u003eEnhance your ability to prevent data loss by discovering, classifying, and protecting sensitive content across various platforms and devices.\u003c\/li\u003e\n\u003cli\u003eMaster the implementation of data security measures with Microsoft Purview, ensuring compliance with data loss prevention standards.\u003c\/li\u003e\n\u003cli\u003eGain hands-on experience through exercises that reinforce learning and prepare you for real-world scenarios.\u003c\/li\u003e\n\u003cli\u003eIncrease your organization's security posture and compliance readiness by implementing robust information protection and data loss prevention measures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eTraining Prerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBasic understanding of Microsoft 365 products and services\u003c\/li\u003e\n\u003cli\u003eFamiliarity with Microsoft Purview\u003c\/li\u003e\n\u003cli\u003eAn understanding of data security concepts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eMicrosoft Purview Essentials SC-5003 Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eCreate and manage sensitive information types\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCompare built-in versus custom sensitive information types \u003c\/li\u003e\n\u003cli\u003eCreate and manage custom sensitive information types \u003c\/li\u003e\n\u003cli\u003eDescribe custom sensitive information types with exact data match \u003c\/li\u003e\n\u003cli\u003eImplement document fingerprinting \u003c\/li\u003e\n\u003cli\u003eDescribe named entities \u003c\/li\u003e\n\u003cli\u003eCreate keyword dictionary \u003c\/li\u003e\n\u003cli\u003eKnowledge check \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eCreate and configure sensitivity labels with Microsoft Purview\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eSensitivity label overview \u003c\/li\u003e\n\u003cli\u003eCreate and configure sensitivity labels and label policies \u003c\/li\u003e\n\u003cli\u003eConfigure encryption with sensitivity labels \u003c\/li\u003e\n\u003cli\u003eImplement auto-labeling policies \u003c\/li\u003e\n\u003cli\u003eUse the data classification dashboard to monitor sensitivity labels \u003c\/li\u003e\n\u003cli\u003eKnowledge check \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003ePrevent data loss in Microsoft Purview\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eData loss prevention overview \u003c\/li\u003e\n\u003cli\u003eIdentify content to protect \u003c\/li\u003e\n\u003cli\u003eIdentify sensitive data with optical character recognition (preview) \u003c\/li\u003e\n\u003cli\u003eDefine policy settings for your DLP policy \u003c\/li\u003e\n\u003cli\u003eTest and create your DLP policy \u003c\/li\u003e\n\u003cli\u003ePrepare Endpoint DLP \u003c\/li\u003e\n\u003cli\u003eManage DLP alerts in the Microsoft Purview compliance portal \u003c\/li\u003e\n\u003cli\u003eView data loss prevention reports \u003c\/li\u003e\n\u003cli\u003eImplement the Microsoft Purview Extension \u003c\/li\u003e\n\u003cli\u003eKnowledge check \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eImplement information protection and data loss prevention with Microsoft Purview\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eExercise: Create a sensitive info type \u003c\/li\u003e\n\u003cli\u003eExercise: Create and publish a sensitivity label \u003c\/li\u003e\n\u003cli\u003eExercise: Create and assign an auto-labeling policy \u003c\/li\u003e\n\u003cli\u003eExercise: Create a data loss prevention (DLP) policy \u003c\/li\u003e\n\u003cli\u003eSummary \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"266A89US \/ 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within Teams\u003c\/li\u003e\n\u003cli\u003eHave Al summarize, search, and revise your Teams content\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNone.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eCollaborating in MS Teams Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eIntroduction and Overview\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the purpose and scope of Microsoft Teams as a digital workspace\u003c\/li\u003e\n\u003cli\u003eReview core Microsoft 365 components that integrate with Teams (Teams, SharePoint, OneDrive)\u003c\/li\u003e\n\u003cli\u003eLearn how Teams supports communication, collaboration, and file sharing\u003c\/li\u003e\n\u003cli\u003eGet introduced to Microsoft 365 Copilot and its role in productivity\u003c\/li\u003e\n\u003cli\u003eUnderstand navigation, access methods, and core Teams concepts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 1: Chats\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eGet started with one-on-one and group chats in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eLearn different ways to communicate effectively inside chats (formatting, emojis, mentions, actions)\u003c\/li\u003e\n\u003cli\u003eUnderstand how file sharing works in chats and how files are stored in OneDrive\u003c\/li\u003e\n\u003cli\u003eExplore advanced chat features such as unified chats and @mentions\u003c\/li\u003e\n\u003cli\u003eUse Microsoft 365 Copilot to summarize chats, draft messages, and adjust tone\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 2: Creating Teams and Channels\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand what Teams are and when to create them\u003c\/li\u003e\n\u003cli\u003eLearn the different types of Teams (Private, Public, Org-wide) and their use cases\u003c\/li\u003e\n\u003cli\u003eCreate Teams using templates or from scratch\u003c\/li\u003e\n\u003cli\u003eUnderstand channels, including standard and private channels\u003c\/li\u003e\n\u003cli\u003eLearn how to manage roles, permissions, and team settings\u003c\/li\u003e\n\u003cli\u003eUse Copilot to support productive channel conversations and summaries\u003c\/li\u003e\n\u003cli\u003eLearn how to search across Teams, channels, chats, and files\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 3: Manage Meetings\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand different meeting types (channel vs. private, scheduled vs. ad hoc)\u003c\/li\u003e\n\u003cli\u003eLearn how to schedule meetings in Teams and Outlook\u003c\/li\u003e\n\u003cli\u003eConfigure meeting options, lobby settings, and participant roles\u003c\/li\u003e\n\u003cli\u003eManage meetings in progress (sharing, recording, breakout rooms, reactions)\u003c\/li\u003e\n\u003cli\u003eUse Whiteboard for real-time collaboration\u003c\/li\u003e\n\u003cli\u003eLeverage Copilot and AI features such as Facilitator, transcription, summaries, and action items\u003c\/li\u003e\n\u003cli\u003eApply best practices for effective video meetings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 4: File Management\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eManage files within Teams, chats, and channels\u003c\/li\u003e\n\u003cli\u003eUnderstand the differences between OneDrive and SharePoint\u003c\/li\u003e\n\u003cli\u003eLearn how Teams stores files and how SharePoint integrates with channels\u003c\/li\u003e\n\u003cli\u003eUpload, edit, share, and manage permissions on files\u003c\/li\u003e\n\u003cli\u003eOrganize files using views, filters, and sorting in SharePoint document libraries\u003c\/li\u003e\n\u003cli\u003eAccess files through multiple entry points in Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 5: Adding Tabs and Apps\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand default channel tabs (Conversation, Files, Notes)\u003c\/li\u003e\n\u003cli\u003eAdd tabs to surface documents, apps, and content directly in channels\u003c\/li\u003e\n\u003cli\u003eUse productivity apps such as Planner and Microsoft Lists\u003c\/li\u003e\n\u003cli\u003eExplore additional apps (Forms, Power BI, Polls, project management tools)\u003c\/li\u003e\n\u003cli\u003eInstall apps to enhance chat and channel experiences\u003c\/li\u003e\n\u003cli\u003eConfigure personal Teams settings for notifications, devices, and behavio\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 6: More with AI and Copilot\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eIncrease productivity using effective Copilot prompts\u003c\/li\u003e\n\u003cli\u003eExplore common Copilot use cases across meetings, files, and calendars\u003c\/li\u003e\n\u003cli\u003eUnderstand the Copilot page in Teams and when to use it\u003c\/li\u003e\n\u003cli\u003eLearn the difference between “Work” and “Web” Copilot experiences\u003c\/li\u003e\n\u003cli\u003eUse Copilot for summarization, research, content creation, and analysi\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eChapter 7: Course Summary\u003c\/h4\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eReinforce core Microsoft Teams concepts and capabilities\u003c\/li\u003e\n\u003cli\u003eReview how to effectively use Chats, Meetings, Teams, and Files\u003c\/li\u003e\n\u003cli\u003eRevisit best practices for collaboration and organization\u003c\/li\u003e\n\u003cli\u003eSummarize how Microsoft 365 Copilot enhances productivity across Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"266A19US \/ 2026-06-09T09:00:00 \/ 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Introduction","description":"\u003cdiv\u003e\n\u003cp\u003eIn this foundation-level \u003cstrong\u003eMicrosoft Project Training\u003c\/strong\u003e course, you will learn how to use Microsoft Project for project management, including:\u003c\/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eCreating project plans\u003c\/li\u003e\r\n\u003cli\u003eTracking progress\u003c\/li\u003e\r\n\u003cli\u003eAllocating resources to tasks\u003c\/li\u003e\r\n\u003cli\u003eCreating project reports\u003c\/li\u003e\r\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eMicrosoft Project Training Introduction Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eLearn how to create reports and dashboards to share project progress and data\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eLeverage Microsoft Project to plan and manage several projects at the same time, including schedules and resources\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eTrack progress and monitor the variances between target results and actual results\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eLeverage continued support with after-course one-on-one instructor coaching and computing sandbox\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eMicrosoft Project Training Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Introduction to Microsoft Project\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKey project management concepts that apply to Microsoft Project\u003c\/li\u003e\n\u003cli\u003eHow to navigate the Microsoft Project interface\u003c\/li\u003e\n\u003cli\u003eHow to customize the Ribbon and Quick Access Toolbar\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Creating a New Project Plan\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBuild a project plan by producing a work breakdown structure (\u003cabbr title=\"Work Breakdown Structure\"\u003eWBS\u003c\/abbr\u003e)\u003c\/li\u003e\n\u003cli\u003eSet up tasks, summary tasks, milestones and identify the relationships between them\u003c\/li\u003e\n\u003cli\u003eEstimate and set up task and project duration, including deadlines\u003c\/li\u003e\n\u003cli\u003eManage the subprojects of the master project\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Controlling Your Project Plan\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreate new and update existing project calendars\u003c\/li\u003e\n\u003cli\u003eImplement calendar changes and save them to the global template\u003c\/li\u003e\n\u003cli\u003eShare calendars with other project stakeholders\u003c\/li\u003e\n\u003cli\u003eEstablish the relationship between project, task, and resource calendars\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Keeping Your Project on Track\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEstablish a tracking process for your project\u003c\/li\u003e\n\u003cli\u003eUpdate project plans with tracking data\u003c\/li\u003e\n\u003cli\u003eReview project task updates for timeline problems\u003c\/li\u003e\n\u003cli\u003eResolve issues with project schedules\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Managing Project Resources and Assignments\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefine work, material, and cost resources within your project\u003c\/li\u003e\n\u003cli\u003eAssign resources to tasks\u003c\/li\u003e\n\u003cli\u003eTroubleshoot resource assignments\u003c\/li\u003e\n\u003cli\u003eInvestigate and resolve resource overallocations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Analyzing Project Data and Preparing Reports\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefine project stakeholder groups\u003c\/li\u003e\n\u003cli\u003eIdentify project communication requirements\u003c\/li\u003e\n\u003cli\u003eCreate basic and dynamic project reports, including custom filters and tables\u003c\/li\u003e\n\u003cli\u003eAutomate reporting tasks via macros\u003c\/li\u003e\n\u003cli\u003eShare data using the collaborative features in MS Project\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"267B50US \/ 2026-07-08T09:00:00 \/ Herndon, VA","offer_id":47534218838235,"sku":"US-3702-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"269B00US \/ 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VA","offer_id":48762866729179,"sku":"US-3702-IL","price":2228.0,"currency_code":"USD","in_stock":true}]},{"product_id":"managing-microsoft-teams-training-ms-700","title":"Managing Microsoft Teams Training (MS-700)","description":"\u003cdiv\u003e\n\u003cp\u003eThe \u003cstrong\u003eManaging Microsoft Teams Training course\u003c\/strong\u003e is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.\u003c\/p\u003e\r\n\u003cp\u003eIn this course, you will learn about various Teams management tools, security and compliance features for Teams, network requirements for Teams deployment, and different Teams settings and policies for managing collaboration and communication experience in Teams.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eManaging Microsoft Teams Training (MS-700) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLearn what Microsoft Teams is and how the components work together\u003c\/li\u003e\n\u003cli\u003eHow to implement Governance, Security, and Compliance for Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eHow to prepare an organization environment for a Microsoft Teams deployment\u003c\/li\u003e\n\u003cli\u003eHow to deploy and manage teams\u003c\/li\u003e\n\u003cli\u003eHow to manage collaboration and communication experiences in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eTechniques to manage and troubleshoot communication in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBefore attempting MS-700, attendees should have:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA proficient understanding of basic functional experience with Microsoft 365 services.\u003c\/li\u003e\n\u003cli\u003eA proficient understanding of general IT practices, including using PowerShell.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExam Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course can help you prepare for the following Microsoft role-based certification exam — \u003ca href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/certifications\/exams\/ms-700\" title=\"Exam MS-700: Managing Microsoft Teams | Microsoft Learn\" rel=\"nofollow noopener\" target=\"_blank\"\u003eExam MS-700: Managing Microsoft Teams\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eManaging Microsoft Teams Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Explore Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about Microsoft Teams capabilities, including Teams core workloads and integration with other Microsoft services and platforms. Understand the Teams architecture and Teams certified solutions.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe Microsoft Teams core workloads\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft 365 integrates with Teams\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft Power Platform integrates with Teams\u003c\/li\u003e\n\u003cli\u003eExplain the architecture of Microsoft Teams and dependent services\u003c\/li\u003e\n\u003cli\u003eDescribe how Microsoft Teams interacts with SharePoint, One Drive and Exchange\u003c\/li\u003e\n\u003cli\u003eDescribe Teams certified solutions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Plan and deploy Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to roll out Teams. Understand required licensing and how to deploy Teams clients.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe different Teams admin roles\u003c\/li\u003e\n\u003cli\u003eExplain which management tools are available for Teams\u003c\/li\u003e\n\u003cli\u003ePlan for Teams rollout\u003c\/li\u003e\n\u003cli\u003eUnderstand the importance of a user adoption plan when deploying Teams\u003c\/li\u003e\n\u003cli\u003eIdentify required licensing for Teams\u003c\/li\u003e\n\u003cli\u003eDeploy Teams clients\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Implement lifecycle management and governance for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about Teams lifecycle management and governance, including different features to govern Microsoft 365 Groups, ways to assign Teams policies, and Teams preview features controls.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you are able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe the lifecycle management for Teams\u003c\/li\u003e\n\u003cli\u003ePlan governance features for Teams\u003c\/li\u003e\n\u003cli\u003eConfigure Microsoft 365 Groups governance features\u003c\/li\u003e\n\u003cli\u003ePlan the Teams policy assignment for different scenarios\u003c\/li\u003e\n\u003cli\u003eCreate and manage policy packages\u003c\/li\u003e\n\u003cli\u003eControl Teams preview features for users\u003c\/li\u003e\n\u003cli\u003eCreate and manage team templates and templates policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Monitor your Microsoft Teams environment\u003c\/h4\u003e\n\u003cp\u003eLearn about different reports and dashboards to monitor your Teams environment, including Microsoft 365 and Teams usage reports, Microsoft Adoption Score, Microsoft Entra access reviews, and Microsoft 365 network connectivity dashboard.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAnalyze usage patterns by monitoring Microsoft 365 and Teams usage reports\u003c\/li\u003e\n\u003cli\u003eInterpret Microsoft Adoption Score\u003c\/li\u003e\n\u003cli\u003eManage user access by using Microsoft Entra access reviews\u003c\/li\u003e\n\u003cli\u003eAssess network readiness by using the Microsoft 365 network connectivity dashboard\u003c\/li\u003e\n\u003cli\u003eManage Teams notifications and alerts to monitor Teams capabilities and receive alerts\u003c\/li\u003e\n\u003cli\u003eManage feedback policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Manage access for external users\u003c\/h4\u003e\n\u003cp\u003eLearn about the options to work with external users in Teams and the access controls from different places, including Azure AD, Microsoft 365, Teams, and SharePoint admin centers.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplain external access and guest access.\u003c\/li\u003e\n\u003cli\u003eDescribe how to manage external access and guest access.\u003c\/li\u003e\n\u003cli\u003eManage external collaboration in Microsoft Entra.\u003c\/li\u003e\n\u003cli\u003eManage external collaboration in Microsoft 365.\u003c\/li\u003e\n\u003cli\u003eManage external access in Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eManage guest access in Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eManage file sharing in SharePoint.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Implement security for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different security capabilities for Microsoft Teams, including Conditional Access, multifactor authentication, Safe Attachments, Safe Links, and Defender for Cloud Apps.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure Conditional Access and multifactor authentication for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eConfigure Safe Attachments for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eConfigure Safe Links for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eExamine the Defender for Cloud Apps.\u003c\/li\u003e\n\u003cli\u003eDescribe security reports for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003ePlan and configure enhanced encryption policies.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: Implement compliance for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different compliance capabilities for Microsoft Teams, including sensitivity labels, retention policies, DLP policies, communication compliance, and information barrier policy.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe how sensitivity labels work and how to configure them.\u003c\/li\u003e\n\u003cli\u003eDescribe how to create retention policies.\u003c\/li\u003e\n\u003cli\u003eGenerate Data Loss Prevention policies to protect against data leakage.\u003c\/li\u003e\n\u003cli\u003eDeploy communication compliance for reviewing communication.\u003c\/li\u003e\n\u003cli\u003eActivate the scoped directory search in Teams.\u003c\/li\u003e\n\u003cli\u003eDescribe how information barrier policies work and how to create them.\u003c\/li\u003e\n\u003cli\u003eConfigure alert policies for events in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 8: Plan and configure network settings for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplain the network requirements of Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eWork with the Network Planner tool.\u003c\/li\u003e\n\u003cli\u003eUtilize the Network Test Companion.\u003c\/li\u003e\n\u003cli\u003eDescribe the required network ports and protocols.\u003c\/li\u003e\n\u003cli\u003eConfigure reporting labels for Microsoft Teams.\u003c\/li\u003e\n\u003cli\u003eImplement Quality of Service in your environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 9: Create and manage teams\u003c\/h4\u003e\n\u003cp\u003eLearn about creating teams from various approaches and managing teams' settings and membership. You'll also learn how to archive, restore, and delete a team.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you are able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eCreate new teams\u003c\/li\u003e\n\u003cli\u003eCreate teams from existing resources\u003c\/li\u003e\n\u003cli\u003eCreate an org-wide team\u003c\/li\u003e\n\u003cli\u003eManage team settings\u003c\/li\u003e\n\u003cli\u003eManage users in a team\u003c\/li\u003e\n\u003cli\u003eConfigure dynamic membership for teams\u003c\/li\u003e\n\u003cli\u003eArchive, restore from archive, delete, and restore deleted teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 10: Manage collaboration experiences for chat and channels\u003c\/h4\u003e\n\u003cp\u003eLearn about different controls for collaboration experiences in Microsoft Teams, including managing channel types, creating private channels, messaging policies, and moderation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eManage the creation of private channels\u003c\/li\u003e\n\u003cli\u003eControl the email integration of teams\u003c\/li\u003e\n\u003cli\u003eOrganize the file-sharing functions from the Teams client\u003c\/li\u003e\n\u003cli\u003eCreate and modify messaging policies\u003c\/li\u003e\n\u003cli\u003eUnderstand how to set up channel moderation in Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 11: Manage apps for Microsoft Teams\u003c\/h4\u003e\n\u003cp\u003eLearn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users' app bar, and whether users can upload custom apps.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe apps, bots, and connectors in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eExplore admin settings for Teams apps\u003c\/li\u003e\n\u003cli\u003eManage app permission policies\u003c\/li\u003e\n\u003cli\u003eConfigure app setup policies\u003c\/li\u003e\n\u003cli\u003eManage custom app policies and settings\u003c\/li\u003e\n\u003cli\u003ePublish a custom app in Microsoft Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 12: Introduction to Teams meetings and calling\u003c\/h4\u003e\n\u003cp\u003eThis module provides an overview of Microsoft Teams communication and collaboration options: Teams phones, auto attendants, call queues, meeting room devices, and different meetings types. It covers the benefits and limitations of Teams Phone while highlighting the importance of Teams devices in modern workplaces.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUpon completion of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe Teams meetings and events\u003c\/li\u003e\n\u003cli\u003eDescribe Teams Phone\u003c\/li\u003e\n\u003cli\u003eDescribe auto attendants and call queues\u003c\/li\u003e\n\u003cli\u003eDescribe Microsoft Teams Rooms, Teams meeting room devices, and Teams phones\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 13: Manage meetings and events experiences\u003c\/h4\u003e\n\u003cp\u003eLearn about different meeting solutions in Microsoft Teams, various settings and policies for Teams meetings and live events, and configuration for Audio Conferencing.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand meetings and events in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eSet up conference bridges\u003c\/li\u003e\n\u003cli\u003eManage meeting policies\u003c\/li\u003e\n\u003cli\u003eConfigure meeting settings\u003c\/li\u003e\n\u003cli\u003eManage Live events policies\u003c\/li\u003e\n\u003cli\u003eConfigure Live events settings\u003c\/li\u003e\n\u003cli\u003eExplain Live events in Microsoft 365\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 14: Plan for Microsoft Teams Rooms and Surface Hub\u003c\/h4\u003e\n\u003cp\u003eTeams Meeting Rooms and Surface Hubs are a great way to collaborate with coworkers in and outside your organization. It lets you join scheduled meetings comfortably without logging in to the room device's compute unit. To get started with Microsoft Teams Rooms, you need to understand the differences and potential use cases of the different Teams Room devices, how these devices are technically managed, which licenses are needed and what is essential for a user-friendly physical room installation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUpon completion of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eUnderstand the main differences between Microsoft Teams Room for Android and Microsoft Teams Rooms for Windows\u003c\/li\u003e\n\u003cli\u003eExplain which accessories, components and peripherals are mandatory\u003c\/li\u003e\n\u003cli\u003eUnderstand the advantages of Surface Hub\u003c\/li\u003e\n\u003cli\u003eUnderstand the difference between the licensing options\u003c\/li\u003e\n\u003cli\u003ePlan and review a physical room layout\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 15: Configure, deploy, and manage Teams devices\u003c\/h4\u003e\n\u003cp\u003eTeams devices provide a familiar experience and are essential for a hybrid workspace. Learn how to provision and manage devices and associated device accounts.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand scenarios for using Teams phones, Teams displays, and Microsoft Teams Rooms with voice services.\u003c\/li\u003e\n\u003cli\u003eDifferentiate between the different options for deployment and management of devices.\u003c\/li\u003e\n\u003cli\u003eDeploy Teams phones and Teams displays.\u003c\/li\u003e\n\u003cli\u003eConfigure Teams Phone for Microsoft Teams Rooms.\u003c\/li\u003e\n\u003cli\u003eManage Teams devices in the Teams admin center and Teams Rooms Pro Management Portal.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 16: Plan for Teams Phone\u003c\/h4\u003e\n\u003cp\u003eLearn about Microsoft Teams Phone and what is needed to make and receive phone calls, and plan for Teams Phone devices, features, and cloud voicemail.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePlan for a basic Teams Phone deployment.\u003c\/li\u003e\n\u003cli\u003ePlan for advanced Teams Phone calling options.\u003c\/li\u003e\n\u003cli\u003ePlan for Teams phones and devices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 17: Configure and deploy Teams Phone\u003c\/h4\u003e\n\u003cp\u003eBefore Microsoft Teams Phone users can make or receive calls and use advanced features, phone numbers must be assigned, and Microsoft Calling plans or Operator Connect must be configured.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure emergency calling addresses\u003c\/li\u003e\n\u003cli\u003eManage Microsoft Calling Plan numbers\u003c\/li\u003e\n\u003cli\u003eSetup and manage Operator Connect and Teams Phone Mobile\u003c\/li\u003e\n\u003cli\u003eUnderstand Teams Phone policies and configuration options\u003c\/li\u003e\n\u003cli\u003eConfigure Audio Conferencing and Communication Credits\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 18: Configure and manage voice users\u003c\/h4\u003e\n\u003cp\u003eOngoing management is required as new employees start or if their needs change. Learn how to manage voice user configuration, including enabling voice services and adjusting voice configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAfter completing this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eEnable users for Teams Phone using Calling Plans and Teams Phone Mobile or Operator Connect if configured for your tenant.\u003c\/li\u003e\n\u003cli\u003eEnable users for Direct Routing.\u003c\/li\u003e\n\u003cli\u003eManage per-user options for Teams Phone.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 19: Configure auto attendants and call queues\u003c\/h4\u003e\n\u003cp\u003eUnderstand how auto attendants and call queues in Microsoft Teams can interact with callers to ensure they connect your agents as quickly as possible. You'll also learn how to set up auto attendants and call queues.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAt the end of this module, you'll be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDescribe the differences between auto attendants and call queues.\u003c\/li\u003e\n\u003cli\u003eDesign an auto attendant to gather information from callers.\u003c\/li\u003e\n\u003cli\u003eExplain how to set up auto attendants to implement your plan.\u003c\/li\u003e\n\u003cli\u003eDemonstrate how to plan call queues to manage many callers.\u003c\/li\u003e\n\u003cli\u003eDescribe how to configure call queues to alert agents and route calls.\u003c\/li\u003e\n\u003cli\u003eExplain how to plan licensing for auto attendants and call queues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 20: Troubleshoot audio, video, and client issues\u003c\/h4\u003e\n\u003cp\u003eLearn about the troubleshooting approaches for audio, video, and client issues in Teams, including collecting appropriate logs and identifying problems with different reports and dashboards.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBy the end of this module, you will be able to:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe key aspects of Teams troubleshooting\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with call analytics\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with the Call Quality Dashboard\u003c\/li\u003e\n\u003cli\u003eIdentify call quality issues with the Direct Routing Health Dashboard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"269B46US \/ 2026-09-01T09:00:00 \/ Herndon, VA","offer_id":47534222311643,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"267D20US \/ 2026-07-21T09:00:00 \/ Herndon, VA","offer_id":48216561975515,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"26BB21US \/ 2026-11-17T09:00:00 \/ Herndon, VA","offer_id":48216562008283,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"271B24US \/ 2027-01-26T09:00:00 \/ Herndon, VA","offer_id":48216562041051,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"273B04US \/ 2027-03-30T09:00:00 \/ Herndon, VA","offer_id":48523465228507,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true},{"title":"276B10US \/ 2027-06-01T09:00:00 \/ Herndon, VA","offer_id":48823756718299,"sku":"US-8567-IL","price":2512.0,"currency_code":"USD","in_stock":true}]},{"product_id":"collaboration-communications-systems-engineer-training-ms-721","title":"Plan, configure, and manage collaboration communications systems with Microsoft Teams (MS-721)","description":"\u003cdiv\u003e\n\u003cp\u003eThis \u003cstrong\u003ePlan, configure, and manage collaboration communications systems with Microsoft Teams (MS-721)\u003c\/strong\u003e course prepares IT professionals to become Collaboration Communications Systems Engineers. Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices.\u003c\/p\u003e\r\n\u003cp\u003eLearners will engage in hands-on labs and real-world scenarios that emphasize secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003ePlan, configure, and manage collaboration communications systems with Microsoft Teams (MS-721) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDesign and implement Teams Phone with PSTN connectivity (Calling Plans, Operator Connect, Direct Routing)\u003c\/li\u003e\n\u003cli\u003eManage Teams meetings, webinars, and town halls\u003c\/li\u003e\n\u003cli\u003eConfigure Microsoft Teams Rooms and Surface Hub devices\u003c\/li\u003e\n\u003cli\u003eMonitor and optimize performance using Teams admin tools, PowerShell, and the Call Quality Dashboard\u003c\/li\u003e\n\u003cli\u003eApply identity and access management best practices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eTraining Prerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eBefore attending this course, students should have general knowledge of the following topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMicrosoft 365 and Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eNetworking, telecommunications, and audio\/visual basics\u003c\/li\u003e\n\u003cli\u003eIdentity and access management basics\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eCertification Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eThis course can help you prepare for the following Microsoft role-based certification exam — \u003ca href=\"https:\/\/learn.microsoft.com\/en-us\/certifications\/exams\/ms-721\/\" title=\"Exam MS-721 | Microsoft Learn\" rel=\"nofollow noopener\" target=\"_blank\"\u003eExam MS-721: Collaboration Communications Systems Engineer.\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003eCandidates for this exam are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eCommunications Systems Engineer Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eIntroduction to Teams Meetings and Calling\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eProvides an overview of Microsoft Teams communication and collaboration options including Teams Phone, meeting types, auto attendants, call queues, and device integration.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eOverview of Teams meetings and events\u003c\/li\u003e\n\u003cli\u003eOverview of Teams Phone\u003c\/li\u003e\n\u003cli\u003eOverview of auto attendants and call queues\u003c\/li\u003e\n\u003cli\u003eOverview of Teams clients\u003c\/li\u003e\n\u003cli\u003eOverview of Microsoft Teams Rooms and phones\u003c\/li\u003e\n\u003cli\u003eOverview of Microsoft 365 Copilot in Teams calling, meetings, and devices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003ePlan for Teams Phone\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eLearn what's required to deploy and manage Teams Phone, including PSTN connectivity, devices, licensing, and features.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePlan to deploy Teams Phone\u003c\/li\u003e\n\u003cli\u003ePlan for Teams Phone PSTN connectivity\u003c\/li\u003e\n\u003cli\u003eDetermine license requirements\u003c\/li\u003e\n\u003cli\u003ePlan for Teams Phone devices\u003c\/li\u003e\n\u003cli\u003ePlan and design Teams Phone features\u003c\/li\u003e\n\u003cli\u003ePlan for voicemail\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003ePlan for Microsoft Teams Rooms and Shared Meeting Spaces\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eExplore setup, licensing, and device types for Microsoft Teams Rooms. Understand management options and how to support hybrid collaboration.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDetermine license requirements for Microsoft Teams Rooms and shared devices\u003c\/li\u003e\n\u003cli\u003eOverview of Microsoft 365 Copilot and Microsoft Teams Rooms\u003c\/li\u003e\n\u003cli\u003eDifferences between Teams Rooms on Android and Windows\u003c\/li\u003e\n\u003cli\u003eTeams Rooms on Surface Hub 2S\u003c\/li\u003e\n\u003cli\u003eTeams Room accessories, components, and peripherals\u003c\/li\u003e\n\u003cli\u003eIntegration with third-party conferencing solutions\u003c\/li\u003e\n\u003cli\u003eTeams Rooms management options\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003ePlan and Optimize Network Performance for Teams Media\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eUnderstand Teams real-time network requirements and how to design and optimize networks to ensure high-quality media experiences.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eTeams network requirements\u003c\/li\u003e\n\u003cli\u003eEvaluate network specifications\u003c\/li\u003e\n\u003cli\u003eDesign network for media optimization\u003c\/li\u003e\n\u003cli\u003eVPN split tunneling\u003c\/li\u003e\n\u003cli\u003eConfigure media bit rate for Teams\u003c\/li\u003e\n\u003cli\u003eDesign and implement QoS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure and Deploy Teams Phone\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eLearn to set up phone numbers and configure Microsoft Calling Plans or Operator Connect for Teams Phone users.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eConfigure emergency calling for Teams Calling Plans\u003c\/li\u003e\n\u003cli\u003eManage and configure Microsoft PSTN numbers\u003c\/li\u003e\n\u003cli\u003eConfigure Operator Connect and Teams Phone Mobile\u003c\/li\u003e\n\u003cli\u003eConfigure Teams Phone policies\u003c\/li\u003e\n\u003cli\u003eCreate and manage Teams policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure and Deploy Teams Phone with Direct Routing\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eCovers how to configure Direct Routing for Teams Phone, including call flows, SIP trunking, and survivable branch appliances.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDesign Direct Routing call flows\u003c\/li\u003e\n\u003cli\u003eImplement SIP trunking with Direct Routing\u003c\/li\u003e\n\u003cli\u003eConfigure Emergency Calling for Direct Routing\u003c\/li\u003e\n\u003cli\u003eExtend Teams Direct Routing infrastructure\u003c\/li\u003e\n\u003cli\u003eDeploy and maintain a survivable branch appliance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eExtend Teams Phone with Additional Services\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eLearn how Teams Phone integrates with compliance recording, contact centers, and custom voice bots.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eHow Teams interacts with additional services\u003c\/li\u003e\n\u003cli\u003eConfigure compliance recording\u003c\/li\u003e\n\u003cli\u003eIntegrate a certified contact center\u003c\/li\u003e\n\u003cli\u003eDesign and deploy voice bots\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eManage Meetings and Events Experiences\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eLearn to configure and manage meetings, webinars, town halls, audio conferencing, and immersive spaces.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplore meetings and events in Microsoft Teams\u003c\/li\u003e\n\u003cli\u003eConfigure meeting settings\u003c\/li\u003e\n\u003cli\u003eCreate and manage meeting policies\u003c\/li\u003e\n\u003cli\u003eConfigure audio conferencing\u003c\/li\u003e\n\u003cli\u003eCreate and manage meeting templates and template policies\u003c\/li\u003e\n\u003cli\u003eCreate and manage meetings customization policies\u003c\/li\u003e\n\u003cli\u003eExplore webinars and town halls with Teams Premium\u003c\/li\u003e\n\u003cli\u003eCreate and manage events policies\u003c\/li\u003e\n\u003cli\u003eExplore immersive spaces in Teams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eGuided Project – Create and Assign Teams Policies\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eComplete a hands-on project to create and assign messaging and meeting policies in Teams.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eCreate a security group\u003c\/li\u003e\n\u003cli\u003eCreate and assign a messaging policy in Teams admin center\u003c\/li\u003e\n\u003cli\u003eCreate a meeting policy and assign with PowerShell\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure and Manage Voice Users\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eManage voice configuration for users, including enabling Teams Phone, Direct Routing, and mobile features.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eEnable users for Teams Phone\u003c\/li\u003e\n\u003cli\u003eEnable users for Direct Routing\u003c\/li\u003e\n\u003cli\u003eEnable additional calling features\u003c\/li\u003e\n\u003cli\u003eEnable users for Teams Phone Mobile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure Auto Attendants and Call Queues\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eSet up and manage call flows, auto attendants, and call queues to route calls efficiently.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDesign call flows\u003c\/li\u003e\n\u003cli\u003eConfigure auto attendants and call queues\u003c\/li\u003e\n\u003cli\u003eDeploy a channel-based call queue\u003c\/li\u003e\n\u003cli\u003eConfigure resource accounts\u003c\/li\u003e\n\u003cli\u003eConfigure Microsoft 365 groups for voicemail\u003c\/li\u003e\n\u003cli\u003eInterpret conference modes and routing methods\u003c\/li\u003e\n\u003cli\u003eConfigure holidays and custom music on hold\u003c\/li\u003e\n\u003cli\u003eDeploy and manage the Queues app\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure, Deploy, and Manage Teams Devices\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eManage Teams devices, including phones, room systems, Surface Hub, displays, and SIP gateway.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eManage Microsoft Teams Phones\u003c\/li\u003e\n\u003cli\u003eManage Microsoft Teams Room Systems\u003c\/li\u003e\n\u003cli\u003eExplore Teams Rooms management options\u003c\/li\u003e\n\u003cli\u003eManage Surface Hub 2S devices\u003c\/li\u003e\n\u003cli\u003eConfigure SIP gateway\u003c\/li\u003e\n\u003cli\u003eManage Teams displays\u003c\/li\u003e\n\u003cli\u003eRemote provisioning and sign-in\u003c\/li\u003e\n\u003cli\u003eUpdate Teams devices remotely\u003c\/li\u003e\n\u003cli\u003eManage device tags\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eGuided Project – Prepare Meeting Room Experiences\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003ePrepare a Teams Room experience by creating resource accounts and configuring settings in a test tenant.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eCreate dynamic security group\u003c\/li\u003e\n\u003cli\u003eConfigure security settings\u003c\/li\u003e\n\u003cli\u003eCreate room resource accounts\u003c\/li\u003e\n\u003cli\u003eConfigure mailbox properties\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eMonitor and Troubleshoot Teams Collaboration and Communications\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eUse analytics and dashboards to identify and resolve issues across meetings, calls, and devices.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDiagnose and troubleshoot phone number assignment\u003c\/li\u003e\n\u003cli\u003eDiagnose Teams client issues\u003c\/li\u003e\n\u003cli\u003eTroubleshoot call failure and call quality\u003c\/li\u003e\n\u003cli\u003eUse Call Quality Dashboard\u003c\/li\u003e\n\u003cli\u003eDiagnose Direct Routing issues\u003c\/li\u003e\n\u003cli\u003eMonitor and troubleshoot Teams devices and Rooms\u003c\/li\u003e\n\u003cli\u003eTroubleshoot Teams meetings and calling\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eConfigure BYOD Spaces and Bookable Desks\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eSet up bring-your-own-device (BYOD) workspaces and desk booking in Microsoft Places.\u003cbr\u003e\u003cb\u003eWhat you'll learn:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eExplore BYOD spaces and bookable desks\u003c\/li\u003e\n\u003cli\u003ePrepare BYOD spaces and peripherals\u003c\/li\u003e\n\u003cli\u003eConfigure buildings and floors\u003c\/li\u003e\n\u003cli\u003eSet up bookable desks and desk pools\u003c\/li\u003e\n\u003cli\u003eEnable desk booking\u003c\/li\u003e\n\u003cli\u003eManage and monitor BYOD spaces\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"269A53US \/ 2026-09-14T09:00:00 \/ Herndon, VA","offer_id":47591599866075,"sku":"US-8679-IL","price":2680.0,"currency_code":"USD","in_stock":true},{"title":"267D36US \/ 2026-07-27T09:00:00 \/ 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In this Excel Macro training course, you will learn how to create a macro in Excel, then modify and enhance it to automate repetitive Excel-related tasks. 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Online","offer_id":48525736444123,"sku":"US-8725-IL","price":716.0,"currency_code":"USD","in_stock":true}]},{"product_id":"configure-and-govern-entitlement-with-microsoft-entra-id-sc-5008","title":"Configure and govern entitlement with Microsoft Entra ID (SC-5008)","description":"\u003cdiv\u003e\u003cp\u003eThis course equips administrators and identity professionals with the knowledge and skills to configure and govern entitlements using Microsoft Entra ID. 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The course is designed for those with a foundational understanding of Azure administration, focusing on practical, hands-on approaches to ensure secure and efficient identity governance.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eConfigure and govern entitlement with Microsoft Entra ID (SC-5008) Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGain hands-on experience with Microsoft Entra's entitlement and access management tools.\u003c\/li\u003e\n\u003cli\u003eEnhance your security posture by learning how to monitor and manage access effectively.\u003c\/li\u003e\n\u003cli\u003eImplement best practices for privileged identity management and access reviews.\u003c\/li\u003e\n\u003cli\u003eStrengthen your organization's compliance through effective identity governance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBasic Azure administration knowledge.\u003c\/li\u003e\n\u003cli\u003eAbility to create users and groups using Microsoft Entra.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExam Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNone.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eGovern Entitlement with Microsoft Entra ID Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eModule 1: Plan and Implement Entitlement Management\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDefine access packages\u003c\/li\u003e\n\u003cli\u003eExercise: Create and manage a resource catalog with Microsoft Entra entitlement management\u003c\/li\u003e\n\u003cli\u003eConfigure entitlement management\u003c\/li\u003e\n\u003cli\u003eExercise: Add terms of use acceptance report\u003c\/li\u003e\n\u003cli\u003eExercise: Manage the lifecycle of external users with Microsoft Entra identity governance\u003c\/li\u003e\n\u003cli\u003eConfigure and manage connected organizations\u003c\/li\u003e\n\u003cli\u003eReview per-user entitlements\u003c\/li\u003e\n\u003cli\u003eKnowledge check\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 2: Plan, Implement, and Manage Access Reviews\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003ePlan for access reviews\u003c\/li\u003e\n\u003cli\u003eCreate access reviews for groups and apps\u003c\/li\u003e\n\u003cli\u003eCreate and configure access review programs\u003c\/li\u003e\n\u003cli\u003eMonitor access review findings\u003c\/li\u003e\n\u003cli\u003eAutomate access review management tasks\u003c\/li\u003e\n\u003cli\u003eConfigure recurring access reviews\u003c\/li\u003e\n\u003cli\u003eKnowledge check\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 3: Monitor and Maintain Microsoft Entra ID\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eAnalyze and investigate sign-in logs to troubleshoot access issues\u003c\/li\u003e\n\u003cli\u003eReview and monitor Microsoft Entra audit logs\u003c\/li\u003e\n\u003cli\u003eExercise: Connect data from Microsoft Entra ID to Microsoft Sentinel\u003c\/li\u003e\n\u003cli\u003eExport logs to third-party security information and event management systems\u003c\/li\u003e\n\u003cli\u003eAnalyze Microsoft Entra workbooks and reporting\u003c\/li\u003e\n\u003cli\u003eMonitor security posture with Identity Secure Score\u003c\/li\u003e\n\u003cli\u003eKnowledge check\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 4: Plan and Implement Privileged Access\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eDefine a privileged access strategy for administrative users\u003c\/li\u003e\n\u003cli\u003eConfigure Privileged Identity Management for Azure resources\u003c\/li\u003e\n\u003cli\u003eExercise: Configure Privileged Identity Management for Microsoft Entra roles\u003c\/li\u003e\n\u003cli\u003eExercise: Assign Microsoft Entra roles in Privileged Identity Management\u003c\/li\u003e\n\u003cli\u003eExercise: Assign Azure resource roles in Privileged Identity Management\u003c\/li\u003e\n\u003cli\u003ePlan and configure Privileged Access Groups\u003c\/li\u003e\n\u003cli\u003eAnalyze Privileged Identity Management audit history and reports\u003c\/li\u003e\n\u003cli\u003eCreate and manage emergency access accounts\u003c\/li\u003e\n\u003cli\u003eKnowledge check\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 5: Explore the Many Features of Microsoft Entra Permissions 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Management\u003c\/li\u003e\n\u003cli\u003ePutting it all together\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Microsoft","offers":[{"title":"266A91US \/ 2026-06-30T09:00:00 \/ Online","offer_id":47534198620379,"sku":"US-8726-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"26AA11US \/ 2026-10-01T09:00:00 \/ Online","offer_id":47638416883931,"sku":"US-8726-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"271C42US \/ 2027-01-06T09:00:00 \/ Online","offer_id":48216581013723,"sku":"US-8726-IL","price":716.0,"currency_code":"USD","in_stock":true},{"title":"274B91US \/ 2027-04-01T09:00:00 \/ Online","offer_id":48531740852443,"sku":"US-8726-IL","price":716.0,"currency_code":"USD","in_stock":true}]},{"product_id":"excel-data-analysis-course","title":"Excel Data Analysis Course","description":"\u003cdiv\u003e\n\u003cp\u003eThis hands-on \u003cstrong\u003eExcel data analysis course\u003c\/strong\u003e will expand your ability to analyze large amounts of data and professionally present your results. Gain the knowledge and skills to build more sophisticated spreadsheets, perform What-If analyses, apply functions, manipulate PivotTables, and use the advanced features of Excel to make and present better business decisions. \u003c\/p\u003e\r\n\u003cp\u003eIn this excel data analysis course, you use advanced Excel techniques to build sophisticated spreadsheets. You learn to perform \"What-If\" analyses, leverage features and apply functions, manipulate PivotTables to analyze large amounts of data, and present your results to make better business decisions for planning and budgeting. You also learn how to automate processes and enhance worksheet models. \u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eExcel Data Analysis Course Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Excel Data Analysis course, you will learn to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLeverage features of Microsoft Excel to facilitate business decisions.\u003c\/li\u003e\n\u003cli\u003eDevelop intelligent worksheets to identify KPIs quickly.\u003c\/li\u003e\n\u003cli\u003ePerform \"What-If\" analyses for developing budget and project plans.\u003c\/li\u003e\n\u003cli\u003eSummarize and analyze large amounts of data using PivotTables and Excel features.\u003c\/li\u003e\n\u003cli\u003eAutomate Excel processes.\u003c\/li\u003e\n\u003cli\u003eContinue learning and face new challenges with after-course one-on-one instructor coaching.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eExcel Data Analysis Course Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou should have experience with Excel fundamentals at the level of Microsoft Excel Training Course.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eExcel Data Analysis Instructor-Led Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Troubleshooting and Enhancing Professional Workbooks\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eDeciphering and correcting functions for data integrity \u003c\/li\u003e\n\u003cli\u003eAccurately interpreting calculations \u003c\/li\u003e\n\u003cli\u003eImplementing Names to enhance your workbook model \u003c\/li\u003e\n\u003cli\u003eMonitoring KPIs (key performance indicators) using conditional formatting \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Analyzing Data with Functions\u003c\/h4\u003e\n\u003cp\u003eSummarizing business data with functions  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIdentifying the correct statistical function to aid analysis \u003c\/li\u003e\n\u003cli\u003eApplying basic financial functions \u003c\/li\u003e\n\u003cli\u003eDifferentiating serial dates and date presentations \u003c\/li\u003e\n\u003cli\u003eCalculating the number of working days \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eControlling calculations and nested formulas  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eInterpreting data variations with the IF function \u003c\/li\u003e\n\u003cli\u003eStreamlining calculations with referencing \u003c\/li\u003e\n\u003cli\u003eDeveloping nested functions for multiple conditions \u003c\/li\u003e\n\u003cli\u003eCapturing information with lookup functions \u003c\/li\u003e\n\u003cli\u003eApplying techniques to implement and troubleshoot nested calculations \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Optimizing Workbook Models with \"What-If\" Analysis\u003c\/h4\u003e\n\u003cp\u003ePlanning for contingencies  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eManaging variables in worksheets with Scenarios \u003c\/li\u003e\n\u003cli\u003eComparing and contrasting different data sets with Scenarios reports \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eQuantifying variables in a workbook model  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDetermining the magnitude of a variable with Goal Seek to achieve an end value \u003c\/li\u003e\n\u003cli\u003eCalculating the optimum variable values in a worksheet model with Solver \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Summarizing Business 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Advanced Filter \u003c\/li\u003e\n\u003cli\u003eAnalyzing data sets with filters and aggregation \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eInterpreting and refining data with PivotTables  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefining data summaries interactively \u003c\/li\u003e\n\u003cli\u003eSummarizing data sets with grouping and aggregation \u003c\/li\u003e\n\u003cli\u003eComparing related totals dynamically \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVisualizing and exploring PivotTable reports  \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFiltering details with Report Filters and Slicers \u003c\/li\u003e\n\u003cli\u003ePresenting PivotTable reports effectively with Pivot Charts \u003c\/li\u003e\n\u003cli\u003eExamining data patterns with Sparklines \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Enhancing Excel Usage with Macros\u003c\/h4\u003e\n\u003cp\u003eAutomating repetitive tasks 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This course covers all core aspects of Microsoft Intune administration, including device management, application management, security, and compliance.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eMicrosoft Intune Administration: Hands-on Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMaster using Microsoft Intune to centrally manage and secure cloud-based and on-premise devices running Windows, iOS, MacOS, Android, and Linux.\u003c\/li\u003e\n\u003cli\u003eApply your knowledge through interactive exercises, including device enrollment, configuration, and advanced features like conditional access and Windows Autopilot.\u003c\/li\u003e\n\u003cli\u003eLearn to implement and monitor security baselines, compliance policies, and threat protection to safeguard organizational data.\u003c\/li\u003e\n\u003cli\u003eUnderstand how to deploy, assign, 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included.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eMicrosoft Intune Administration: Hands-on Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eChapter 1: Introduction to Microsoft Intune\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat is Microsoft Intune?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli style=\"list-style: none;\"\u003e\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eOverview of Microsoft Intune\u003c\/li\u003e\n\u003cli\u003eMicrosoft Intune and its role in enterprise mobility management (EMM)\u003c\/li\u003e\n\u003cli\u003eMicrosoft Intune as a Unified Endpoint Management (UEM) solution\u003c\/li\u003e\n\u003cli\u003eMicrosoft Intune as a Mobile Device Management (MDM) solution\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eMicrosoft Intune’s Key Features\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli style=\"list-style: none;\"\u003e\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eDevice management\u003c\/li\u003e\n\u003cli\u003eApplication management\u003c\/li\u003e\n\u003cli\u003eSecurity\u003c\/li\u003e\n\u003cli\u003eCompliance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eBenefits of Microsoft Intune\u003c\/li\u003e\n\u003cli\u003eMicrosoft Intune Architecture\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli style=\"list-style: none;\"\u003e\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eMicrosoft Intune as Software as a Service (SaaS)\u003c\/li\u003e\n\u003cli\u003eIntegration with Microsoft Entra ID\u003c\/li\u003e\n\u003cli\u003eIntegration with other Microsoft and Azure services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eOverview of the Microsoft Intune Admin Center\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eNavigating the Intune admin interface\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 2: Setting Up Microsoft Intune\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePrerequisites for Microsoft Intune\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eLicensing and system requirements\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConfiguring Microsoft Intune in Azure\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eSetting up a Microsoft Intune tenant\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eIntegrating with Other Microsoft and Azure Services\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eIntegration with Microsoft Entra ID and Microsoft 365\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 3: Device Enrollment\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnrollment Methods\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eUser enrollment\u003c\/li\u003e\n\u003cli\u003eDevice enrollment\u003c\/li\u003e\n\u003cli\u003eAutomated enrollment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eManaging Enrollment Settings\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eConfiguring policies for device enrollment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eTroubleshooting Enrollment Issues\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eCommon enrollment problems and solutions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 4: Device Configuration\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreating Device Configuration Profiles\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eOverview of profiles\u003c\/li\u003e\n\u003cli\u003eOverview of settings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConfiguring Security Settings\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eImplementing security baselines\u003c\/li\u003e\n\u003cli\u003eImplementing compliance policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eManaging Compliance Policies\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eSetting up and monitoring device compliance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 5: Application Management\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOverview of Application Management\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eApplication types: web apps, mobile apps, and desktop apps\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdding and Assigning Applications\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eAdding applications and assigning them to users and devices\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eManaging Application Updates\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eDeployment strategies and updating policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 6: Endpoint Security\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction to Endpoint Security in Microsoft Intune\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eUnderstanding the security environment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConfiguring Security Policies\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eImplementing antivirus, firewall, and threat protection policies\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eMonitoring and Reporting\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eMonitoring security compliance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 7: Monitoring and Reporting\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMicrosoft Intune Reports and Logs\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eGenerating reports\u003c\/li\u003e\n\u003cli\u003eAnalyzing logs for compliance and issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eTroubleshooting Device and User Issues\n\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli\u003eTools and techniques for effective troubleshooting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eChapter 8: 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