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Upon completion of the 6 courses that make up the program, attendees will receive the Advanced Leadership Program certificate from Duke CE.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eElevating Team Impact Instructor-Led Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Introduction\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Transformational Technical Leadership Framework\u003c\/li\u003e\n\u003cli\u003eThe team is the atomic unit of work today\u003c\/li\u003e\n\u003cli\u003eThe course learning Objectives\u003c\/li\u003e\n\u003cli\u003eThe course Learning Journey\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Firm and Flexible Foundation\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe importance of foundational elements: flexibility to pivot\u003c\/li\u003e\n\u003cli\u003ePurpose and alignment\u003c\/li\u003e\n\u003cli\u003eRoles and accountability\u003c\/li\u003e\n\u003cli\u003eDecision-making and shared autonomy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Collaborative Dynamics\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe goal is NOT to keep the peace\u003c\/li\u003e\n\u003cli\u003ePsychological safety to enable all voices\u003c\/li\u003e\n\u003cli\u003eProductive conflict to discuss different views\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Connecting Across Boundaries\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe need for expansive teams\u003c\/li\u003e\n\u003cli\u003eRelationship essentials and goodwill\u003c\/li\u003e\n\u003cli\u003eT-Shaped teams and adjacencies\u003c\/li\u003e\n\u003cli\u003eLeveraging the value of combined networks\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Learning Through Work\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTeaching, not telling\u003c\/li\u003e\n\u003cli\u003eTeam coaching\u003c\/li\u003e\n\u003cli\u003eTaking learning forward\u003c\/li\u003e\n\u003cli\u003eSharing Learning and credit across the Team\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Implications for You\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe evolving role of the team leader\u003c\/li\u003e\n\u003cli\u003eTeams will continue to be challenged\u003c\/li\u003e\n\u003cli\u003eTechnology, change, strategy, and people\u003c\/li\u003e\n\u003cli\u003eContinue your development beyond today\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"268B31US \/ 2026-08-06T09:00:00 \/ Herndon, VA","offer_id":47534218969307,"sku":"US-3833-IL","price":1756.0,"currency_code":"USD","in_stock":true},{"title":"26BC33US \/ 2026-11-12T09:00:00 \/ Herndon, VA","offer_id":48216550605019,"sku":"US-3833-IL","price":1756.0,"currency_code":"USD","in_stock":true},{"title":"272B50US \/ 2027-02-10T09:00:00 \/ Herndon, VA","offer_id":48236929450203,"sku":"US-3833-IL","price":1756.0,"currency_code":"USD","in_stock":true},{"title":"275C14US \/ 2027-05-12T09:00:00 \/ Herndon, VA","offer_id":48762869645531,"sku":"US-3833-IL","price":1756.0,"currency_code":"USD","in_stock":true}]},{"product_id":"navigating-increasing-complexity-duke-ce-certificate-course","title":"Navigating Increasing Complexity: Duke CE Course","description":"\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating Increasing Complexity\u003c\/strong\u003e focuses on the very nature of our working contexts today, arguing that the work we do is more complex than ever, and this complexity demands new approaches. Participants will learn how to recognize, diagnose, and respond appropriately to complex environments and situations in a highly interactive course setting.\u003c\/p\u003e\r\n\u003cp\u003eThis course serves as an introduction and touchpoint to the rest of the courses in the Duke CE Advanced Leadership Program.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eNavigating Increasing Complexity: Duke CE Course Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Navigating Increasing Complexity course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplore how increasing complexity is creating a new context for how we work.\u003c\/li\u003e\n\u003cli\u003eRecognize how biases and default thinking can influence our responses to complexity.\u003c\/li\u003e\n\u003cli\u003eApply new frameworks and approaches to adapt how we see, think, and act in response.\u003c\/li\u003e\n\u003cli\u003eCreate routines and opportunities to incorporate learning in future contexts.\u003c\/li\u003e\n\u003cli\u003ePart of the Duke CE Advanced Leadership Program.\u003c\/li\u003e\n\u003cli\u003eContinue learning and face new challenges with after-course one-on-one instructor coaching.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating Increasing Complexity Exam and Certificate Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo Exam\u003c\/li\u003e\n\u003cli\u003eThis course is part of the Duke CE Advanced Leadership Program, designed by Learning Tree in partnership with Duke Corporate Education. Upon completion of the 5 courses that make up the program, attendees will receive the Advanced Leadership Program certificate from Duke CE.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eNavigating Increasing Complexity Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Introduction\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Advanced Leadership Framework\u003c\/li\u003e\n\u003cli\u003eCreating a shared perspective on complexity\u003c\/li\u003e\n\u003cli\u003eThe course learning Objectives\u003c\/li\u003e\n\u003cli\u003eThe course Learning Journey\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Complexity in Context\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat’s driving complexity in your organization?\u003c\/li\u003e\n\u003cli\u003eCynefin Framework for understanding context\u003c\/li\u003e\n\u003cli\u003eDiagnosing situations and making decisions in context\u003c\/li\u003e\n\u003cli\u003eAssessing where your work resides\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Winning in a New Game\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWinning in this new environment means adapting how you play\u003c\/li\u003e\n\u003cli\u003eImpacts of failing to recognize and adapt to context\u003c\/li\u003e\n\u003cli\u003eWhen biases or default thinking overly influence our decisions\u003c\/li\u003e\n\u003cli\u003eSelf-Assessment: What is most likely to trip you up?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Adapting to a New Context: PSC Overview\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdapting our approach for context\u003c\/li\u003e\n\u003cli\u003eThis perfect storm requires a new approach\u003c\/li\u003e\n\u003cli\u003eA new framework for seeing, thinking, and working differently\u003c\/li\u003e\n\u003cli\u003eApplying the framework to a complex situation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Perceiving: Seeing Differently\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat does it mean to see differently, and why does it matter?\u003c\/li\u003e\n\u003cli\u003eReframing issues to gain both a deeper and broader perspective\u003c\/li\u003e\n\u003cli\u003eExpanding our data sets and data gathering tools\u003c\/li\u003e\n\u003cli\u003ePaying attention to all the signals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Sensemaking: Thinking Differently\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat is sensemaking, and why is it important?\u003c\/li\u003e\n\u003cli\u003eLooking for patterns and themes in the data\u003c\/li\u003e\n\u003cli\u003eGenerating insights from the patterns and potential paths forward\u003c\/li\u003e\n\u003cli\u003eConsidering the transition from insight to action\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 7: Co-Acting: Working Differently\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReconfiguring what you do\u003c\/li\u003e\n\u003cli\u003eLeading with a flexible mindset for an unknowable, uncontrollable context\u003c\/li\u003e\n\u003cli\u003eSelecting the 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You can expect coverage of all exam learning objectives, with a focus on understanding key concepts, terminology, and how they’re assessed. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1009762516\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{65}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eContent Volume\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e: \u003c\/strong\u003eCertification courses cover a large amount of material in a short time. Instructors prioritize content tied to exam objectives and supplementary topics may be addressed as time allows. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1009762516\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{65}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eContent Pace\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e Certification courses are fast-paced so that all exam objectives are covered. Instructors adhere to a stricter schedule so that everything is covered. While discussions and examples are included, the focus remains on certification readiness.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1009762516\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{65}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eOutside of Class Study Time:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e Plan for self-study outside of class, especially if the content is new to you. Passing the exam is not guaranteed.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"601085107\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{99}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAudience \u0026amp; Prerequisites\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"278109808\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{105}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eWho Should Attend\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e: \u003c\/strong\u003eThis course is intended for anyone who is interested in understanding the basic principles of achieving successful organizational change, transition or transformation. Team members involved in organizational change, transition or transformation projects will benefit from this course. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"278109808\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{105}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eOfficial Prerequisites\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e There are no official prerequisites for the Change Management Foundation certification. The Change Management Foundation certificate is a pre-requisite to sit the Change Management Practitioner exam. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"278109808\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{105}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003ePre-Course Knowledge\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e: \u003c\/strong\u003ePrevious change management experience is helpful but not required.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"249695759\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{137}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCertification \u0026amp; Exam Information\u003c\/span\u003e\u003cspan data-ccp-props=\"{}\"\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"289542444\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{145}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCertification Alignment\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e:\u003c\/strong\u003e This course helps attendees prepare for the Change Management Foundation and Practitioner v3 certifications. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"289542444\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{145}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCertification Expectations\u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e: Attendees should expect that some study outside of course hours will be required for certification success. The amount of self-study will depend on prior familiarity with the topic. Passing the exam is not guaranteed.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"289542444\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{145}\"\u003e\n\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eExam Details\u003c\/span\u003e\u003c\/strong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe exams are taken in class. The Foundation exam is m\u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eultiple choice, 25 marks required to pass (out of 50? available) – 50%, 40 minutes duration, closed-book. The Practitioner exam is an objective testing based on a case study scenario which includes 5 sections of 16 marks each, 40 marks required to pass (out of 80 available) – 50%, 2.5 hours duration, Restricted open book \u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e– The APMG Change Management Study Guide\u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"289542444\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{145}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cstrong\u003eExam Schedule:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAPMG Change Management Foundation examination are invigilated during class hours by the course instructor. The Foundation examination is taken on Day 3 of the course. before attempting the Practitioner examination, taken on the morning of Day 5.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559740\":279}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eChange Management Certificate Training Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1587544185\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{221}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eRequired Pre-Course Preparation\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559738\":276,\"335559739\":200,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"2048013694\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{227}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eEnsure you have access to your My Learning Tree portals before the start of class. Reach out to Learning Tree customer service should you require assistance.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2048013694\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{227}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eSome pre-course reading of \u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eThe Change Management Study Guide\u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e is required.\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2048013694\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{227}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eBe prepared for up to two hours of study after class each evening, depending on your prior level of familiarity with the course material. \u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1020709102\" paraeid=\"{ae1a3ee9-f70b-4407-9e4d-598eb642e8cc}{255}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule 1: \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eOrganisational\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e Context \u0026amp; Approach (OA) \u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"384248679\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{10}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eIdentify the link between change management and benefits\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eApply Kelman’s three levels of Adoption\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eDefine simple and\/or chaotic change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUnderstand planned change vs. emergent change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUse systems thinking to better understand and manage change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eApply Force Field Analysis to better understand and manage organisational context\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUtilise Co-design for effective change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eApply structured approaches, such as ADKAR and the Change Management Cycle\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1031330098\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{20}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAppreciate the benefits of using an AGILE approach\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"912054140\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{80}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e2: People and Change (PC)\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"583242350\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{90}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAppreciate and understand human responses to change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUnderstand the link between neuroscience and change management\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUtilise the change curve\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eLead the change journey\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUnderstand motivations and drives affecting change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAppreciate and manage the impact of survival and learning anxiety\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1138052197\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{100}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eRecognise different learning styles and how to integrate them into change projects\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"458849975\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{146}\"\u003e\u003cstrong\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule 3: Change Leadership \u0026amp; Teams (CT)\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1398731940\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{152}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"2094800979\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{162}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eIdentify and understand key roles in managing change including Change Sponsor and Change Agent\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2094800979\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{162}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCreate Psychological Safety during change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eInfluence and lead change at all levels within organizational culture\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2094800979\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{162}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCreate, build and develop change teams\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2094800979\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{162}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eHarvest the value of team diversity\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1583807397\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{192}\"\u003e\u003cstrong\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule 4: Stakeholders and Communication (SC)\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"802218445\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{198}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eIdentify and define stakeholders\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUse stakeholder analysis techniques\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eUse stakeholder levels of power and stakeholder mapping techniques\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003ePlan and build stakeholder engagement\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eApply communication theory, including:\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAppealing to hearts \u0026amp; minds\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eBarriers to communication\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"2071154377\" paraeid=\"{b7189a3b-9967-48d8-97c8-544f90b8674d}{208}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003ePlanning and delivering communication\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1895867477\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{1}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e5: Work of the Change Manager (WM)\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1085094247\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{11}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"1350569278\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{21}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eAssess change impacts and change impact severity\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1350569278\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{21}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eIdentify, understanding and manage resistance to change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1350569278\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{21}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eMeasure and analyse the effectiveness and benefits of change interventions\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1350569278\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{21}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eBuild a change analytics strategy\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"89331046\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{49}\"\u003e\u003cstrong\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eModule \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e6: Developing Professional Change Practice (Practitioner only)\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp paraid=\"1600691093\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{59}\"\u003e\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003eBy the end of this \u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003emodule\u003c\/span\u003e\u003cspan data-ccp-parastyle=\"Normal (Web)\"\u003e you will be able to:\u003c\/span\u003e\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eCreate momentum and sustain change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eIdentify learning needs and learning objectives\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eDeliver effective coaching techniques to support change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eDevelop techniques to deliver effective developmental feedback\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eManage potential conflict arising from change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli paraid=\"1260748657\" paraeid=\"{cbdc400b-68b0-40f2-8f8e-56341d01af44}{69}\"\u003e\n\u003cspan data-contrast=\"auto\" xml:lang=\"EN-US\"\u003eFacilitate co-design for effective change\u003c\/span\u003e\u003cspan data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559740\":240}'\u003e \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"269B39US \/ 2026-09-14T09:00:00 \/ Herndon, VA","offer_id":47591599440091,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"267D14US \/ 2026-07-27T09:00:00 \/ Austin","offer_id":48216555028699,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"268C81US \/ 2026-08-24T09:00:00 \/ New York","offer_id":48216555061467,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"26AA35CN \/ 2026-10-26T09:00:00 \/ Ottawa","offer_id":48216555094235,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"26CA82US \/ 2026-12-07T09:00:00 \/ Austin","offer_id":48216555127003,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"271B13US \/ 2027-01-11T09:00:00 \/ New York","offer_id":48216555159771,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"272A74US \/ 2027-02-22T09:00:00 \/ Herndon, VA","offer_id":48291026731227,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"273A51CN \/ 2027-03-15T09:00:00 \/ Ottawa","offer_id":48363075436763,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true},{"title":"275B01US \/ 2027-05-10T09:00:00 \/ Austin","offer_id":48758117662939,"sku":"US-288-IL","price":2764.0,"currency_code":"USD","in_stock":true}]},{"product_id":"facilitating-productive-communication-training","title":"Facilitating Productive Communication Training","description":"\u003cdiv\u003e\n\u003cp\u003eIn this \u003cstrong\u003eFacilitating Productive Communication Training\u003c\/strong\u003e course, you will learn why communication is increasingly complex and what leaders can do to increase clarity, understanding and results.\u003c\/p\u003e\r\n\u003cp\u003eThe course aims to teach learners how to recognize the impact of different communication styles, increase awareness of common communication missteps and how to avoid them, apply concepts and frameworks within the context of individual challenges, practice new techniques and tools, and receive immediate feedback. The course also focuses on developing the mindset of productive communication and the tools required to become an effective communicator.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eFacilitating Productive Communication Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course, you will learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecognize the impact of differing styles and how to adjust.\u003c\/li\u003e\n\u003cli\u003eIncrease awareness of common communication missteps and how to avoid them.\u003c\/li\u003e\n\u003cli\u003eApply concepts and frameworks within the context of individual challenges.\u003c\/li\u003e\n\u003cli\u003ePractice new techniques and tools, and receive immediate feedback.\u003c\/li\u003e\n\u003cli\u003eFocus on developing the mindset of productive communication and on the tools required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTraining Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNone.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eProductive Communication Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Course Introduction\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn the importance of productive communication for leaders:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eReview the most common communication problems that leaders share.\u003c\/li\u003e\n\u003cli\u003eIdentify the most prominent communication challenges that you face today.\u003c\/li\u003e\n\u003cli\u003eGauge the current impact of poor communication – for you or the business.\u003c\/li\u003e\n\u003cli\u003eEnvision ways in which improved communication would deliver improved results.\u003c\/li\u003e\n\u003cli\u003eOutline specific communication challenges that you want to address during the course.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Communicating in the Age of More\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNavigate the impact of increased business complexity on communication.\u003c\/li\u003e\n\u003cli\u003eMake the mindset and identity shift to be a facilitator of conversations.\u003c\/li\u003e\n\u003cli\u003eBe a more authentic communicator, regardless of personal style.\u003c\/li\u003e\n\u003cli\u003eBe a more visible communicator through presence and availability.\u003c\/li\u003e\n\u003cli\u003eBe a better listening communicator by creating space for others to join in.\u003c\/li\u003e\n\u003cli\u003eAssess your current levels of authenticity, visibility, and listening.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Recognizing Differing Styles\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecognize the characteristics of the most common communication styles.\u003c\/li\u003e\n\u003cli\u003eIdentify your primary and secondary communication styles.\u003c\/li\u003e\n\u003cli\u003eUse techniques to help discover others’ communication styles.\u003c\/li\u003e\n\u003cli\u003eLeverage style awareness to adjust your communication approach.\u003c\/li\u003e\n\u003cli\u003eBe authentic and adaptive when styles are different.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Tools for Better Listening\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAsk better questions as a way to improve listening.\u003c\/li\u003e\n\u003cli\u003eBe both physically and mentally present.\u003c\/li\u003e\n\u003cli\u003eStop your inner voice when it prevents you from listening.\u003c\/li\u003e\n\u003cli\u003eUse Reflection and Affirmation to demonstrate understanding.\u003c\/li\u003e\n\u003cli\u003eObserve and acknowledge non-verbal communication cues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: When Conversations get Tougher\u003c\/h4\u003e\n\u003cp\u003eIn this module, you will learn how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHave tough conversations across layers and boundaries of our work.\u003c\/li\u003e\n\u003cli\u003eIdentify what makes some conversations harder than others.\u003c\/li\u003e\n\u003cli\u003eAvoid the most common missteps that we tend to make.\u003c\/li\u003e\n\u003cli\u003eUse a planning tool to clarify how to begin and desired outcomes.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"268C03US \/ 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Ottawa","offer_id":48531738558683,"sku":"US-3120-IL","price":1640.0,"currency_code":"USD","in_stock":true},{"title":"275B49US \/ 2027-05-17T09:00:00 \/ Herndon, VA","offer_id":48778583769307,"sku":"US-3120-IL","price":1640.0,"currency_code":"USD","in_stock":true}]},{"product_id":"developing-your-leadership-voice-for-presence-and-impact","title":"Developing Your Leadership Voice for Presence and Impact","description":"\u003cdiv\u003e\u003cp\u003eConsistently conveying an authentic leadership voice — representing who you are and what you stand for — is essential for influential leaders. In this leadership training course, find your voice and leverage proven behaviors and techniques to establish your communication style and authentic leadership voice for engaging, inspiring, and motivating others.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eDeveloping Your Leadership Voice for Presence and Impact Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Leadership Skills course, you will learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdopt a strategic process and framework for leading change.\u003c\/li\u003e\n\u003cli\u003eCommunicate effectively to successfully implement change.\u003c\/li\u003e\n\u003cli\u003eApply a strategic approach to communication and planning.\u003c\/li\u003e\n\u003cli\u003eInspire and motivate others to support change.\u003c\/li\u003e\n\u003cli\u003eSkillfully handle challenging situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eYou should have fundamental communication and presentation skills and experience at the level of:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePersonal Skills Training • Course 297, or\u003c\/li\u003e\n\u003cli\u003e{courseandnumber:292}\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eLeadership Voice Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1: Introduction and Overview\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCommunicating as the key to leadership\u003c\/li\u003e\n\u003cli\u003eReviewing key communication skills\u003c\/li\u003e\n\u003cli\u003eInspiring change\u003c\/li\u003e\n\u003cli\u003eBuilding a model for leadership communications\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2: Uncovering the Leader in You\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003eLooking in the mirror\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDiscovering your personal values\u003c\/li\u003e\n\u003cli\u003eMapping your roles and identity\u003c\/li\u003e\n\u003cli\u003eDecoupling authority from power\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThe Persuasive Leader\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLeading with logic, credibility and emotion\u003c\/li\u003e\n\u003cli\u003eSelecting supporting tools\u003c\/li\u003e\n\u003cli\u003eBuilding a strong opening\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThe Honest Leader\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntegrating who you are with what you do\u003c\/li\u003e\n\u003cli\u003eEnsuring clarity, consistency and integrity\u003c\/li\u003e\n\u003cli\u003eBuilding your leadership voice\u003c\/li\u003e\n\u003cli\u003ePreserving authenticity when adapting your style\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Applying Leadership Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003eCommunicating to achieve results\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefining your leadership goals\u003c\/li\u003e\n\u003cli\u003eEnvisioning a new future\u003c\/li\u003e\n\u003cli\u003eMitigating the change impact on others\u003c\/li\u003e\n\u003cli\u003eApplying a whole-brain approach\u003c\/li\u003e\n\u003cli\u003eTurning resistors into supporters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDeveloping communication outcomes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlanning winning outcomes\u003c\/li\u003e\n\u003cli\u003eTranslating objectives into communication outcomes\u003c\/li\u003e\n\u003cli\u003eEvolving outcomes\u003c\/li\u003e\n\u003cli\u003eBuilding your change champions\u003c\/li\u003e\n\u003cli\u003eDelivering the right message at the right time\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eImproving your political game\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eInvesting in reputation and credibility\u003c\/li\u003e\n\u003cli\u003eCustomizing your communication strategy\u003c\/li\u003e\n\u003cli\u003eCombining logic, emotion and credibility for the right mix\u003c\/li\u003e\n\u003cli\u003eConnecting with your audience\u003c\/li\u003e\n\u003cli\u003eChoosing a powerful network\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Refining Your Personal Communication\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003eEmploying nonverbal skills for greater impact\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePreparing and knowing when to stop\u003c\/li\u003e\n\u003cli\u003eCommunicating with more than words\u003c\/li\u003e\n\u003cli\u003eInterpreting body language\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eCrafting compelling messages\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSimplifying and strengthening the message\u003c\/li\u003e\n\u003cli\u003ePackaging messages to achieve desired outcomes\u003c\/li\u003e\n\u003cli\u003eAsking \"What's the point?\"\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExploring communication styles\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDiscovering your communication style\u003c\/li\u003e\n\u003cli\u003eIdentifying how others communicate\u003c\/li\u003e\n\u003cli\u003eFlexing your style\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRallying your team\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStorytelling to connect with others\u003c\/li\u003e\n\u003cli\u003eCommunicating with emotional intelligence\u003c\/li\u003e\n\u003cli\u003eWorking appropriately with reasoning and logic\u003c\/li\u003e\n\u003cli\u003eLinking your message to core motivations\u003c\/li\u003e\n\u003cli\u003eDrawing successfully on emotional appeal\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 5: Sustaining Your Change Initiative\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003eTriggering change is just the beginning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDealing with stages of change\u003c\/li\u003e\n\u003cli\u003eDefining your team's needs\u003c\/li\u003e\n\u003cli\u003ePlanning for progression\u003c\/li\u003e\n\u003cli\u003eAdapting to organic change\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDealing with difficult conversations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCoping with anxiety\u003c\/li\u003e\n\u003cli\u003eLeveraging self-awareness\u003c\/li\u003e\n\u003cli\u003eMoving discussions forward\u003c\/li\u003e\n\u003cli\u003eManaging conversational traps\u003c\/li\u003e\n\u003cli\u003ePrioritizing people before process\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 6: Progressing From Theory to Practice\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eIdentifying your personal target\u003c\/li\u003e\n\u003cli\u003eBuilding a campaign\u003c\/li\u003e\n\u003cli\u003eClarifying your short- and long-term priorities\u003c\/li\u003e\n\u003cli\u003eCombining tactics to maximize presence and impact\u003c\/li\u003e\n\u003cli\u003eEncouraging others to take action\u003c\/li\u003e\n\u003cli\u003eTransferring your skills from class to workplace\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Learning Tree","offers":[{"title":"268C05US \/ 2026-08-05T09:00:00 \/ Herndon, 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Ottawa","offer_id":48696362991835,"sku":"US-3405-IL","price":2228.0,"currency_code":"USD","in_stock":true},{"title":"276B50US \/ 2027-06-02T09:00:00 \/ Herndon, VA","offer_id":48825899385051,"sku":"US-3405-IL","price":2228.0,"currency_code":"USD","in_stock":true}]},{"product_id":"21st-century-leadership-training-inspiring-excellence-and-engagement","title":"21st Century Leadership Training: Inspiring Excellence and Engagement","description":"\u003cdiv\u003e\u003cp\u003eThe challenges of a contemporary workplace present unique growth opportunities for leaders in the 21st century. In this 21st Century Leadership training course, you learn to manage the sea of change revolutionizing business today. Consider the impact of swift and evolving technologies, and understand the needs a workforce in an uncertain business environment. Learn critical leadership skills for a 21st century workplace \u0026amp; achieve outstanding results in this 3-day course.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003e21st Century Leadership Training: Inspiring Excellence and Engagement Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eDevelop 21st Century leadership to achieve outstanding results\u003c\/li\u003e\n\u003cli\u003eEnhance trust, communicate honestly, and establish a positive climate\u003c\/li\u003e\n\u003cli\u003eChampion change in the contemporary workplace\u003c\/li\u003e\n\u003cli\u003eBuild bridges of understanding in chaotic environments\u003c\/li\u003e\n\u003cli\u003eContinue learning and face new challenges with after-course one-on-one instructor coaching\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eExperience demonstrating personal leadership at the level of:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eManagement Skills Training • Course 290, or\u003c\/li\u003e\n\u003cli\u003eIT Management Skills Training • Course 906\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003e21st Century Leadership Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 1 : Introduction\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eIdentifying key 21st Century leadership challenges\u003c\/li\u003e\n\u003cli\u003eThe focus of great leadership\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 2 : Assessing Your Readiness for 21st Century Leadership\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eChoosing a new identity\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRevisiting your personal leadership identity\u003c\/li\u003e\n\u003cli\u003eChallenging your assumptions and 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utilizing drivers for engagement\u003c\/li\u003e\n\u003cli\u003eLeading rather than managing behaviors\u003c\/li\u003e\n\u003cli\u003eOvercoming barriers to commitment\u003c\/li\u003e\n\u003cli\u003eInstilling excellence through learning, sharing, and growing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4 : Creating a Climate of Trust in the Digital Age\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eBreaking through technology filters\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRecognizing the limitations of digital communications\u003c\/li\u003e\n\u003cli\u003eCreating a higher level of openness to counter digital limits\u003c\/li\u003e\n\u003cli\u003eRe-establishing human-to-human connectivity\u003c\/li\u003e\n\u003cli\u003ePrioritizing relationship building and collaboration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eRestoring trust in a low-trust 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Participants will also engage in influence and agility drills to hone their capacity for producing solutions quickly.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eInfluencing Collaborative Solutions:  Duke CE Course Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Influencing Collaborative Solutions course, you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIdentify what it means to influence without authority and what you can do to be successful.\u003c\/li\u003e\n\u003cli\u003eLearn to read the larger context in which you wish to influence for more successful solutions.\u003c\/li\u003e\n\u003cli\u003eEmploy principles and tools to collaborate successfully across organizational boundaries.\u003c\/li\u003e\n\u003cli\u003eApply what you’ve learned to a series of specific situations where influencing collaborative solutions is most required.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eInfluencing Collaborative Solutions Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete Learning Tree course, Navigating Increasing Complexity: Duke CE Course\u003c\/li\u003e\n\u003cli\u003eSome leadership experience in a technical or business environment can be helpful.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eInfluencing Collaborative Solutions Exam and Certificate Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo Exam\u003c\/li\u003e\n\u003cli\u003eThis course is part of the Duke CE Advanced Leadership Program, designed by Learning Tree in partnership with Duke Corporate Education. 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Attendees focus on the mutually supportive skills of translating the larger organizational strategy to their own work and architecting their own strategies for executing this work. Additionally, participants learn the importance of having a strategic frame of reference that maintains the alignment of strategy with the critical domains of operations and people to enable effective implementation and desired results.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eTranslating Strategy Into Results: Duke CE Course Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this Translating Strategy Into Results course, you will learn how to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the purpose and core elements of a strategy and apply them in your context\u003c\/li\u003e\n\u003cli\u003eExplore the leader’s role in aligning, translating, and implementing strategy\u003c\/li\u003e\n\u003cli\u003eReview common strategy implementation challenges and techniques for addressing them\u003c\/li\u003e\n\u003cli\u003eBuilding the agility and adaptability to look ahead and adapt strategy to changing contexts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTranslating Strategy Into Results Prerequisites\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete Learning Tree course, Navigating Increasing Complexity: Duke CE Course\u003c\/li\u003e\n\u003cli\u003eSome leadership experience in a technical or business environment can be helpful.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eTranslating Strategy Into Results Exam and Certificate Information\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo Exam\u003c\/li\u003e\n\u003cli\u003eThis course is part of the Duke CE Advanced Leadership Program, designed by Learning Tree in partnership with Duke Corporate Education. 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shared definition of strategy\u003c\/li\u003e\n\u003cli\u003eYour role as a strategic leader\u003c\/li\u003e\n\u003cli\u003eThe Hambrick Strategy Model questions\u003c\/li\u003e\n\u003cli\u003eFilling in the answers for your organization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 3: Alignment and Connections\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA shared definition of alignment\u003c\/li\u003e\n\u003cli\u003eCascading alignment across the organization\u003c\/li\u003e\n\u003cli\u003eTop alignment challenges\u003c\/li\u003e\n\u003cli\u003eApplying the Strategy Diamond at multiple levels\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eModule 4: Execution Challenges\u003c\/h4\u003e\n\u003cp\u003eThis module contains the following learning topics:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom Strategic Plan to 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